Company Description
At Cognizant Netcentric, we come to work every day with the mission of leveraging cutting-edge technology to create memorable digital experiences for the world's leading brands. We are a diverse, global community of over 1550+ Adobe experts collaborating across countries, cultures, languages, and technologies.
Our inclusive and responsive organizational culture combines the entrepreneurial spirit of a startup with the resources, growth opportunities, and stability of a larger global organization.
Holacracy is the cornerstone of how we work, empowering every individual to make an impact within our organization.
We encourage learning and growth as individuals and unite as a team to build innovative digital experiences that touch people's lives.
Role Overview
We are seeking Data Analysts to support fast-paced AI-driven initiatives, such as digital assistants, voice bots, and other next-gen support tools. These roles combine a strong foundation in Data Analytics (70%) with an affinity for Data Science (30%) and will focus on defining success metrics, improving data quality, reporting, and generating insights to influence strategic decisions. The ideal candidate has a deep curiosity for user behavior, proficiency in product analytics, and a customer-first mindset that drives actionable insights.
Key Responsibilities
* Design and implement customer journey tracking mechanisms.
* Extract, prepare, and explore data from multiple sources to uncover actionable insights, possibly by joining several data sources.
* Design dashboards in Tableau for structured or ad-hoc visualizations.
* Create automated reporting solutions using tools like SQL, Python, or Tableau to streamline regular reporting tasks and reduce manual efforts.
* Conduct exploratory data analysis to uncover patterns, correlations, and insights within the data.
* Support OKR tracking by aligning data metrics to business objectives and monitoring performance over time.
Requirements
* 3-5 years of professional experience in Data Analytics, ideally with exposure to AI/ML-driven use cases.
* Strong proficiency in SQL, Python, and business intelligence tools such as Tableau, Power BI, or Looker.
* Hands-on experience with Tag Management and Web Analytics tools (e.g., Google Analytics), cloud platforms (e.g., BigQuery, Microsoft Azure), and data visualization/reporting tools.
* Ability to translate business needs into analytical and technical requirements, with a solid understanding of the 'why' behind product or data features.
* Excellent communication skills, with the ability to collaborate effectively across business and technical teams.
* Experience in Product Analytics is a strong plus.
* Familiarity with Large Language Models (LLMs), chatbots, or AI-enabled customer service solutions is an advantage.
* Willingness and ability to travel occasionally across Europe.
What Makes Us Smile Looking at Your Profile
* Strong analytical foundation, curiosity for AI, and a customer-first mindset.
* Comfortable working in cross-functional, agile teams, ideally with experience with customer-facing products.
What You Get at Cognizant Netcentric
* Permanent contract
* 30 days of vacation
* Flexible working hours
* Recognition bonus system
* Private health insurance
* Apple work equipment
* WFH equipment and welcome package
* Monthly expenses for WFH
* Access to Udemy courses
* Adobe certification
* Sponsored gym membership
* Tax-free benefits (e.g., meal tickets, kindergarten, transport)
* A dynamic, international team
* Everyone has a voice; we operate as a Holacracy organization
At Cognizant Netcentric, we embrace an inclusive workplace where diversity is celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any protected status. We welcome all qualified applicants who meet our high standards and value the unique perspectives they bring.
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