**The job**:When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing integral organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D; in the industry, we give our people the resources and chances to create significant contributions to the world.**Division**Our Materials and Structural Analysis business helps customers drive cutting-edge research and discoveries by delivering innovative microscopy, spectroscopy and microanalysis solutions, such as world-class scanning and transmission electron microscopes, DualBeam FIB-SEMs, and spectrometers, combined with advanced software suites. We span across the business areas of spectroscopy, visualization software, semiconductor, life sciences, and material sciences, as well as global support functions, like commercial sales, service, operations, research and development, advanced technologies and marketing.Here are some of the products you might support our customers with: Scanning, Dual Beam and Transmission Electron Microscopes.As a Field Service Engineer (FSE), you will deliver onsite support and build service excellence over and above our customer expectations. This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for a company car, company phone, company laptop as well as other company benefits that include bonus, healthcare, Pension Plan, employee assistance program and more!**What will you do?**- Own and deliver service commitments and complete installations, calibrations, preventative maintenance, training and/or repairs in Electron Microscopes.- Responsible for providing services remote or at site within the agreed conditions; setting accurate priorities.- Service reporting, documentation, and creation of protocols to specification on internal and customer needs.- Represents our company in a positive, professional manner in all encounters with Thermo Fisher Scientific customers, both externally and internally.- Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.- Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations.- Responsible for optimization and accuracy of the provided tools and consignment stock.- Drive continuous improvement using our Practical Process Improvement Business System.- Flexible working location and schedule with the ability to travel up 50%.**Who we are looking for: (input experience, skills & abilities)**- Degree in Mechanical, Industrial, Electronics, or equivalent combination of education, technical training, and/or work experience will be considered.- Hands-on experience in a similar service environment- Excellent interpersonal communication both written and oral- Ability to work effectively with customers and colleagues in difficult and stressful situations- Customer friendliness and a professional demeanor- Creative with your approach to troubleshoot/repair, design evaluation and problem-solve- PC literacy including MS Office and Outlook.- Driving License.- English High Level - Speaking, Written and Read.**What’s in it for you**:- Company Vehicle- Full pay for expenses- Private medical insurance and pension plan**About us**: