Overview
Customer Service Representative (Spain & Portugal) – Madrid, Spain
Join to apply for the Customer Service Representative (Spain & Portugal) role at AAF International (American Air Filter) Europe & Dinair. San Fernando de Henares, Madrid – Full-time – Maternity leave cover (with option to stay). AAF S.A. is part of AAF International, the world\'s largest manufacturer of air filtration solutions, active in 22 countries. We are part of the Daikin Industries Ltd. group, a global leader in air conditioning and environmental technologies. Our mission: clean air to protect people, processes, and systems.
What you’ll do
* Be part of the Customer Service team for Spain and Portugal, ensuring quality service and a positive customer experience
* Prepare quotes, register orders, and issue invoices
* Handle inquiries and resolve incidents
* Support the sales team in daily tasks
* Communicate clearly in Spanish and English
The role is based in our Madrid offices. Depending on autonomy and progression, hybrid work may be considered after the onboarding period.
What we’re looking for
* Experience in customer service, sales support, or back-office
* Knowledge of SAP and MS Office tools
* Strong communication skills and ability to work in a team
* Proactive, solution-oriented, and self-motivated
* Fluent in Spanish and capable in English
Why join us
You’ll be part of a close, international team within a company committed to health, sustainability, and innovation. As part of the Daikin Group, you gain the strength of a global leader with the culture of a local team. This vacancy covers a maternity leave, with potential for continuity based on performance.
Ready to bring your energy and service mindset to AAF? Apply now. Let’s build cleaner air – together.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Other
* Industrials / Industrial Machinery Manufacturing
Madrid, Community of Madrid, Spain
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