Position Description:
Functional Consultant (Junior) (Level 2 Support)
No specific previous knowledge or experience needed for this position
Location: Malaga
Employment Type: Hybrid
Job Description: We are seeking for a junior consultant (no experienced) to join our support team, providing Level 2 functional expertise.
The ideal candidate will be responsible for data and user management, resolving incidents, analyzing system issues, and supporting enhancements related to supplier master data in SAP.
Key Responsibilities:
* Provide Level 2 support for incidents, service requests and data/user management
* Analyze and troubleshoot system issues, ensuring timely resolution
* Collaborate with business users and technical teams to implement process improvements
* Support configuration changes and testing activities
* Document solutions and maintain knowledge base
* Escalation to level 3 if needed
Requirements:
* (Nice to have) Experience in SAP MM
* (Nice to have) Experience with incident management tools (e.g., ServiceNow, Remedy)
* (Nice to have) Understanding of basic procurement process and supplier master data in SAP
* Experience with incident management tools (e.g., ServiceNow, Remedy)
* Good communication and problem-solving skills
* Ability to work independently and in a team environment
* Languages: (MANDATORY) English mandatory (B2-C1) & very nice to have French B1-B2
#LI-CH3
Skills:
* English
* Spanish
* French
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.