Your Startup Operations is a boutique agency providing operational services to small businesses. We work primarily with small business owners in the United States and our vision is to give power to the people who own small businesses by delivering white glove service while maintaining flexibility, care and affordability.
Our SCORE Values
- S olution-focused: Think critically and propose solutions independently.
- C uriosity: Ask questions and actively seek understanding.
- O wnership: Take full accountability and responsibility for your role.
- R esourcefulness: Use all available resources to solve challenges or answer questions.
- E xcellence: Deliver high-quality work and exceptional results.
Who You Are
- You have a strong administrative foundation: calendar and inbox management, document organization, contracts, proposals, quotes, and invoices — and you follow through without being chased.
- You've coordinated logistics with vendors, venues, contractors, or third-party partners and can manage moving pieces across multiple stakeholders.
- You walk into ambiguous situations and create structure. You are proactive and detail‑obsessed — you see what needs to happen and move on it before you're asked.
- You thrive in fast‑paced, last‑minute‑change environments. Context‑switching is your superpower, not your stress point.
- You are warm, professional, and client‑ready. You own your mistakes, fix them fast, and think in solutions rather than problems.
- Hint: On your first interview, mention which SCORE value you most align with at the end of the interview for huge bonus points.
Role Requirements
- Minimum of 1 year experience in event coordination, event administration, or event operations, end‑to‑end, not just day‑of execution.
- 2+ years working with clients from the United States, UK, Canada, or Australia
- Must speak and write fluent English
- Proficiency with CRM platforms and event management tools; ability to learn new systems quickly.
- Reliable internet connection with a backup; ability to work scheduled remote hours consistently.
Responsibilities
- Drive the full event pipeline: handle incoming inquiries, prepare quotes and proposals, send contracts, issue invoices, and manage follow‑ups.
- Be the primary point of contact for clients throughout the event cycle
- Coordinate with vendors, venues, contractors, and internal teams to confirm logistics, timelines, and deliverables.
- Build and maintain detailed event timelines and run‑of‑show documents so every stakeholder knows exactly what's happening and when.
- Manage and keep the CRM up‑to‑date: leads, pipelines, client records, follow‑up reminders, and event status.
- Track inventory, supplies, and equipment needed per event. Stay ahead of what's required so nothing is missing day‑of.
- Manage inbox, scheduling, meeting notes, and day‑to‑day administrative tasks that keep the operation running smoothly.
- Support business development during slower seasons: lead sourcing, outreach, and light marketing coordination as needed.
Desired but not required
- Background in a specific event vertical: weddings, corporate, AV/production, food & beverage, or similar.
- Experience building internal systems and SOPs from scratch in a growing business.
sEffective immediatel
- yCompensation: USD800-$1,20
- 07 paid company holidays (major U.S. holidays listed in original JD
- )Regularly paid company social events & game night
- sBi-monthly team trainin
gAfter 3 month
- s1 local holiday choice per yea
- r$100/year professional development allowanc
- eOne-time $50 workspace reimbursemen
- t10 days PTO / 3 sick days per yea
rAfter 1 yea
- rHealthcare reimbursement up to $50/month (eligible expenses
- )An additional one‑time $50 workspace reimbursemen
- tPossible year‑end bonus (company discretion
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