Job Title
Field Service Engineer (Hospital & Ambulatory Monitoring)
Job Description
As a Field Service Engineer you will be providing the best-in-class customer service by using your strong technical skills in your assigned geographical area (in Madrid, Castilla La-Mancha y Castilla León). As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.
Your role:
* Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
* Assisting in service repair, preventative maintenance, field change orders and installations.
* Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.
* Operating under required knowledge of regulatory requirement.
You're the right fit if:
* University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering and Electronics Technology degree or equivalent combination of education and experience in the electronics industry, preferably in a Health Tech environment.
* Previous hands‑on experience servicing medical or other high technology equipment. Preferably demonstrated, repair and troubleshooting skills.
* Excellent written and verbal communication skills in Spanish and good level of English
* Ability to demonstrate superior customer service skills daily.
* Driving license and willingness to travel.
How we work together
We believe that we are better together than apart.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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