Overview
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At Amazon, we pioneer. We also treat every single day like it's day one. And we never sit still while we do it. Are you up for crafting solutions and solving tomorrow's problems today? Then we have the opportunity for you We're seeking experienced, Operations Managers to join our network. As an Operations Manager, you'll deliver inspiring, supportive leadership for the teams you lead. You'll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you'll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. You'll also lead on numerous process improvement projects aimed at streamlining activities for you and the team. The ideas, innovation and leaps out of the status quo that you come up with could be rolled out across the Amazon network.
Responsibilities
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others:
Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site
Monitor, analyze and work on improvement of customer experience and delivery performance
Maintain and develop KPIs and SLAs through daily management and follow-up
Become proficient on specific, larger-scale processes and activities, such as 5S audits
In your inventory control and systems environment, you'll handle meaningful data collection, updating operations metrics on an hourly basis
Therefore, you'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience
Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels
Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network
Contribute to process improvement and cost optimization initiatives. Lead lean projects to ensure continuous and sustainable improvements
Basic Qualifications
- Bachelor's degree, preferably in engineering
- Advanced proficiency in verbal and written English and Turkish
- Previous experience in leading large, diverse teams,
- Proven experience in operations, engineering, industrial or supply chain management.
- Overall understanding of inbound and outbound operations as well as support function roles.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Relevant experience in using data or anecdotal evidence to influence business decisions
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Master's degree
Experience in Lean, Six Sigma and Kaizen techniques
You embrace change, and are willing to relocate if necessary
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. xugodme
Posted:
February 3, 2026 (Updated 11 days ago)
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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