Data Centre Supervisor
Location: Madrid
Sector: Critical Infrastructure / Data Centre Operations
Working Pattern: Monday – Friday (with out-of-hours cover as required)
An established data centre operator is seeking a Data Centre Supervisor to support the safe, resilient and efficient operation of a mission-critical facility supporting high-profile customers. This is a hands-on engineering leadership role, idóneo for someone who understands what “best in class” operational delivery really looks like.
Reporting into the Data Centre Manager, you will take responsibility for the day-to-day oversight of electrical and mechanical systems, third-party service providers, and operational processes, with a clear focus on uptime, safety, and service excellence.
The Role
- Support overall responsibility for the site’s critical electrical and mechanical infrastructure, from both a preventative and reactive maintenance perspective
- Act as a key point of contact for customers during day-to-day operations and incident escalation
- Oversee and challenge third-party maintenance providers, ensuring PPMs, reactive works and service repairs are completed to standard and on time
- Monitor and respond to BMS and critical alarms, supporting diagnostics, escalation and root cause analysis
- Review, develop and improve SOPs, MOPs and EOPs to reduce human error and protect uptime
- Ensure all change management activities are carried out in line with process, including review of RAMS, permits and contractor competency
- Provide cover for the Data Centre Manager during periods of absence
- Support a strong safety-first culture, ensuring compliance with all site, company and client QHSE requirements
Key Technical Exposure
- HV/LV electrical systems, UPS, generators, ATS/STS, PDUs
- Cooling systems including chillers, CRAHs, AHUs and associated controls
- BMS and electrical power monitoring systems
- Critical incident and change management processes
Background & Experience
Essential
- Recognised electrical or mechanical qualification
- Proven experience within data centre operations or other critical environments
- Strong understanding of critical infrastructure systems
- Experience supervising contractors or acting in a shift-lead / supervisory capacity
- Confident communicator in Spanish and English (written and verbal)
- Calm, structured decision-making approach, particularly during incidents
Desirable
- HVAP or working towards HV authorisation
- Fire marshal or first aid certification
- Knowledge of permit to work systems, risk assessments and asset management tools
Personal Attributes
- Positive, solutions-focused and delivery-driven
- Comfortable leading by example in a live operational environment
- Detail-oriented with a strong sense of ownership and accountability
- Able to remain composed under pressure and during outages or incidents
Additional Information
- Participation in an out-of-hours call-out rota is required
- Flexibility to support planned shutdowns, emergencies and holiday cover
- Occasional travel to other European facilities for training may be required
- Successful candidates will be subject to background checks in line with local regulations