Position Overview MCI is a fast‐growing tech‐enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‐as‐a‐Service (XaaS) solutions. We are seeking motivated Sales Representatives to support outbound sales initiatives for a diverse portfolio of well‐known clients. The role involves engaging with existing and potential customers, promoting products and services, and driving revenue through consultative selling and relationship building.Key Responsibilities Make outbound calls to prospective and existing customersPresent and promote products and services effectivelyIdentify customer needs and recommend suitable solutionsMeet or exceed sales targets and performance metricsMaintain accurate records of customer interactions and sales activityHandle objections and resolve customer concerns professionallyStay up to date with product knowledge, promotions, and trainingFollow scripts, policies, and procedures while using available resourcesEscalate complex issues when necessaryMaintain consistent attendance and adhere to scheduling requirementsCandidate Qualifications Must be 18 years or olderHigh school diploma or equivalentPrevious call center experienceWork from home experienceHigh proficiency in English languageTyping speed of 20+ WPMHigh speed internet connectionBasic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)Familiarity with Windows operating systemsSkilled in troubleshooting and follow‐upAble to multitask and self‐manage effectivelyExcellent interpersonal skillsResidence within 80km of the officeHigh‐speed internet connection at homeQuiet, appropriate work environmentHigh language proficiency in EnglishCompensation & Benefits Starting compensation is based on experience. MCI offers a competitive package including:Health (HMO) coverage plus dependent coverageDental coverage and in‐house dental assistance valued at ₱5,000Performance and loyalty bonusesAllowances for rice, clothing, laundry, and mealsEmployee shuttle servicesCompany retreats, off‐site events, and recognition giftsFrequent workplace disinfection and foggingOpportunities for career growth and promotionPhysical Requirements The role is primarily sedentary, requiring frequent use of a computer and telephone headset. Employees may have occasional moving tasks, lifting up to 40 pounds.Conditions of Employment Authorized to work in the country where the job is basedWilling to submit to Level II background/security investigation and drug screeningReasonable Accommodation MCI provides reasonable accommodation for qualified applicants or employees with a disability unless it causes undue hardship.Equal Opportunity Employer MCI maintains a work environment free from discrimination and provides equal opportunities for all applicants.
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