Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description
The EMEA Deal Desk Specialist is part of the Deal Desk team responsible for all European deal booking activities: pricing, approving non-standard terms, and assisting in winning high-profile and high-volume opportunities. This includes reviewing and preparing accurate bookable contracts and flagging revenue recognition issues related to ACS 606 for all deals.
The Deal Desk supports the sales process across EMEA, working with multiple stakeholders. This role is remote based.
Responsibilities:
* Work with sales teams to maximize bookable revenue, understanding market pricing, analytics, and financial strategies for large, complex deals.
* Collaborate with relevant parties to identify options for deal closure.
* Approve deals in Salesforce and escalate issues to facilitate progress.
* Review exception pricing requests and their justifications before forwarding to the Deal Desk Director and CFO.
* Share best practices and ensure compliance with internal policies.
* Build relationships with sales leaders and their teams.
* Assist with system projects and process improvements.
Qualifications
To succeed, you should have:
* Experience with multi-country sales contracts.
* Ideally, previous experience in a software company and working knowledge of Salesforce.
* Ability to work under pressure in a fast-paced environment across up to 16 countries.
* Fluency in German and English.
* Attention to detail, self-starter attitude, and deadline orientation.
* Strong analytical, interpersonal, verbal, and written communication skills.
* A proactive approach.
Additional Information
Dynatrace is a one-product software company creating value for large enterprises and end customers worldwide. We work with the latest technologies and foster innovation, creativity, and growth. Our flexible working models include remote and hybrid options. We promote a culture of diversity, innovation, and global collaboration, with English as our corporate language and a career development program tailored to your potential.
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