The Advanced Service Engineer (ASE) organization in CSS is a global, innovative, open-minded and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers helping them to maximize their Oracle Cloud and on-premise investment, innovate faster, and accelerate their business success with solutions for all cloud environments and Artificial Intelligence solutions.
Job Description
We are looking for a Lead Cloud Architect (LCA) with Artificial Intelligence experience who will be responsible for designing, building, and managing best-in-class solutions for our CSS customers:
* Establishes trusted relationships with customers.
* Be familiar with Oracle Cloud and AI products and solutions.
* Assess and analyze customer needs to capture business and industry requirements; translate them into technical architectures aligned with Oracle’s best practices.
* Lead CSS’s highly experienced delivery teams by providing technical governance and guidance.
* Build relationships with team members, other Oracle teams, and customers at different levels of the reporting line up to CIO or equivalent business owner.
* Be the main contact for new business opportunities by supporting our CSS Services Solutioning team. Assist with scope and LoE definition and technical guidance.
* Drive innovation by incubating new practices and solutions including a structured approach to how to adapt them.
* Maintain market awareness around existing and emerging technologies.
* Apply industry and Oracle best practices, product knowledge, and business acumen.
* Be the Oracle Solution Delivery authority to ensure that customers achieve beneficial solutions regarding cost-effectiveness, quality, and manageability.
* Provide technical guidance on Oracle Cloud and AI solutions to customers and Oracle internal teams.
* Ensure successful handover from implementation to operations, making sure the implemented solution will fit the customer requirements.
* Maintain the Oracle Solution to ensure that customer demands are met.
* Drive your development in Oracle Cloud and AI technologies.
* Work closely with different CSS teams to make the implementation and operation of mission-critical environments a success.
Skills and Qualifications
* Minimum five years (5) of experience as a senior architect delivering cloud and AI solutions.
* Applicants are required to read, write, and speak fluently in English.
* Strong communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization.
* Keen to learn new cloud and AI technologies.
* Customer-first attitude.
* Team player making your team stronger.
* Technical leadership from sales to delivery for large and complex cloud and AI solutions.
* Positive, creative, agile, and innovative attitude around the design and delivery of solutions (“think outside the box”).
* Ability to analyze and document complex issues and provide recommendations.
* Positive influencer on those around you and motivate others toward success.
Preferred Technical Skills:
* Overall good knowledge of Oracle's cloud solutions (OCI, IaaS, PaaS, Networks).
* Strong knowledge of AI technologies including Application AI features for different industries, Machine Learning, Deep Learning, Common AI use cases, AI services & technologies (Digital assistant, NLP, Speech, Anomaly detection), and Generative AI (including Cohere).
* Good knowledge of Applications / SaaS, Databases, and Middleware / PaaS services.
* Good technical knowledge of relevant open-source cloud technologies.
* Strong understanding of cloud security.
* Knowledge of cloud-native design solutions.
* Strong automation process and technology experience (DevOps, GitOps).
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
We expressly encourage disabled candidates to apply for this position. Please therefore feel free to voluntarily inform us in your application about any severe disability (degree of disability of at least 50%) or any equal status (degree of disability of at least 30% together with official decision on equality) in accordance with the German SGB IX.
In case the candidate states that he/she has a disability, we would need to involve the representative for disabled people (SBV) into the whole recruitment process. As soon as you receive an application from a disabled person, please send the CV, etc. to the SBV.
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