The opportunity
As IT Continuous Improvement Expert you drive and elevate the maturity of process improvement initiatives across the organization by embedding a culture of continuous improvement, enhancing operational excellence, and enabling sustainable change through data-driven methodologies and stakeholder engagement.
How You'll Make An Impact
* Drive Process Maturity Development Process in IT
* Drive or support strategic improvements projects and deliver process management utilizing Lean Six Sigma (L6S) and other CI methodologies like PDCA, 8D
* Constantly review process' and tools' quality and costs to guarantee operational excellence and propose improvements
* Derive insights and conclusions based on the data evaluation applying statistical methods and data analytics
* Continuously improve the data collection, measurement, and investigation process
* Identify and track costs / benefits associated with improvements
* Use the knowledge of Customer Value and Voice of the Customer based on Lean Six Sigma and apply it within assigned responsibility
* Convey compelling insights to varying levels within the organization using storytelling techniques and delivering presentations to senior management and across IT organizations
* Responsible for ensuring compliance with applicable external & internal regulations, procedures & guidelines.
Your Background
* Minimum of 5 years of professional experience as a Continuous Improvement Specialist
* Lean Six Sigma Green Belt certification or higher (mandatory)
* At least 5 years of experience as an IT Auditor
* Prior experience working in an international, matrixed organization is preferred
* Strong rational capabilities with proven expertise in data interpretation and insight generation
* Proficient in Microsoft Office Suite (Excel, PowerPoint) at an intermediate level or above
* Skilled in data management and visualization tools, including Power BI
* Proficient in mTab for data investigation and reporting
* Working knowledge of ServiceNow platform
* Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
* Experience in Organizational Change Management; PROSCI certification is considered an asset
* ITIL certification is a plus
More About Us
* We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.