Jobs Product & Support Specialist Anaplan
Product & Support Specialist Anaplan
* Experience: Experienced
* Contract: Permanent contract
* Location: Barcelona, Spain
About the role
We’re seeking a passionate colleague to join our Anaplan team as a Product & Support Specialist Anaplan.
In this role, you will build trusted relationships with our customers, deliver meaningful improvements, troubleshoot issues, and support their Anaplan Supply Chain models. You will identify and implement customized solutions to optimize their operations. As a trusted advisor, you’ll bridge the gap between business needs and technical execution, becoming an essential partner in their success journey.
You will build and nurture strong client relationships, embodying the “warm Bluecrux bath” that fosters trust and confidence in our brand.
You will lead the resolution of various Anaplan-related challenges for key customers, collaborating with experienced colleagues (Anaplan model builders and Solution Architects) on complex topics to ensure business-oriented and technically sound solutions.
You will apply your analytical, creative, and problem-solving skills to understand client-specific needs and propose strategic, business-savvy solutions to ensure the success of their Anaplan journey.
About you
You are a Certified Anaplan Solution Architect or have a minimum of 2 years of experience as an Anaplan Model Builder with a strong desire to advance to Solution Architect.
You have at least 2 years of experience in a customer-oriented role, such as providing support or working on system implementation projects.
You possess excellent analytical skills to assess and solve complex problems.
You have experience or strong enthusiasm for learning about supply chain planning.
You demonstrate a proactive approach to work, with the ability to prioritize and resolve requests efficiently.
You have strong listening skills and a passion for delivering exceptional customer experiences.
You are persistent and creative in problem-solving, capable of identifying root causes and seeking guidance or escalation when needed.
You are flexible in managing multiple clients and projects simultaneously, seamlessly adapting to shifting priorities.
You hold a Bachelor’s or Master’s degree.
You are fluent in English and Spanish.
You feel connected with and are ready to represent our company values: dig deep, own it, come together, move fast, and be kind!
You show a willingness to travel globally and work in a hybrid working model.
Join a company at the forefront of global supply chain transformation with a new office in Barcelona – be part of this exciting expansion!
You will leverage your expertise in a pioneering role, with the full support of our international team of experts to drive Barcelona’s success.
You will be part of a global network spanning Belgium, the USA, Switzerland, Ireland, the Netherlands, Australia, and Singapore — working on impactful international projects.
Travel opportunities to client sites will make your work truly international and engaging across borders.
We prioritize personal and professional growth — advance your career at your own pace .
We celebrate individuality, allowing you to thrive by being uniquely yourself.
You will benefit from a competitive salary package, with multiple extra-legal perks designed to reward your expertise.
Enjoy a flexible work environment, combining remote work, office attendance, and onsite client visits.
About us
At Bluecrux, we transform supply chains into smart, efficient value chains through expert consulting and cutting-edge technology. We collaborate with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and others—creating partnerships that drive impact. With a presence in Europe, the US, and APAC, we’re committed to shaping the future of value chains, one success story at a time.
Using Anaplan, a leading connected planning solution, and our planning expertise, we help customers make the right planning decisions and drive growth. We connect people, plans, and data, providing scenario planning and linking supply chain to sales, finance, and HR. Visit our Anaplan page to learn more about our services and client projects.
Our Anaplan squad is a fast-growing part of our consulting business. We excel in supply chain and Anaplan expertise, leading in the Anaplan ecosystem. We collaborate with sales, product, and customer success teams to develop optimal solutions, including demand planning, supply planning, S&OP, advanced optimization, and AI forecasting, tailored to client needs.
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