Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.
**Role: Client Lifecycle Management Graduate**
**Responsibilities**:
- Safeguarding Ebury and our existing Clients from financial crime and reputational risks
- Conduct ongoing customer due diligence for corporate and individual clients and partners in compliance
with relevant legislative, regulatory and internal requirements
- Perform screening checks on client data against sanctions, PEPs and negative media
- Monitoring, cleaning and introducing data in the system to comply with reporting obligations derived from
the Anti-Money Laundering regulations
- Efficient management of a personal portfolio of cases and tasks
- Proactive follow-up with clients and sales representatives to ensure timely completion of cases and tasks
- Documenting client files in a structured format compliant with internal requirements
- Complete allocated tasks with focus, and in a timely manner
- Communicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
**Requirements**:
- University degree
- Diligent, with excellent attention to detail
- Proactive, with the ability to work within strict time-frames and under pressure
- Strong communication skills, both written and verbal
- Highly empathetic, with strong active listening skills
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and
procedures
- Adaptable, with the ability to cope with changing products, processes and procedures
- Aligned with Ebury values
- Fluency in English, any other language is considered a real benefit
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**About Us**
**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._