Collections Associate page is loaded## Collections Associatelocations: ES-Alcobendas, Spain (Avenida de Europa): ES-Spain - Remotetime type: Full timeposted on: Posted Todayjob requisition id: R243585# **Position:**Collections Associate# **Job Description:****Richardson RFPD, an Arrow company**, is highly specialized in RF, Wireless, IoT and Power Technologies products. Richardson has a rich history in distribution of electronic components in 35 locations across the globe. We are the leader in helping customers design-in the latest products and most innovative technology from the market.As a **Collections Associate** professional, you will join our Spain-based sales team at Richardson RFPD. This position plays a key role in **contributing to efficient cash flow and working capital management** by driving timely collections, resolving billing issues, and supporting credit-related activities.**English is crucial for this position.**This is an excellent opportunity for a junior or early-career professional with a background in Business Administration, Finance, or Accounting who is looking to develop within a global organization.This role is open to:* **Hybrid work from Madrid** (2 days in the office, 3 days remote)**Key Responsibilities*** Manage customer collections activities by proactively contacting accounts with outstanding balances and negotiating payment arrangements* Take ownership of **large and strategic customer accounts**, ensuring timely follow-up and resolution of urgent cases* Build and maintain strong relationships with customers to understand their needs and resolve payment-related issues effectively* Handle **payment claims and disputes** as a core responsibility, ensuring accurate and timely resolution* Review and release **pending sales orders**, coordinating closely with Sales teams and customers* Perform **credit reviews** for new and existing customers and recommend appropriate credit limits* Monitor customer accounts to identify opportunities for **credit line increases** and flag potential credit risks* Investigate and resolve **outstanding credit and billing issues**, collaborating cross-functionally with internal stakeholders* Support **invoice management and processing**, including manual uploads in customer-specific systems (e.G., INDRA)* Partner with Customer Service to resolve **billing discrepancies, delivery documentation issues, and customer queries*** Collaborate with international teams (including US-based credit teams) and local vendors regarding payments, supplies, and expenses* Ensure accurate and timely updates in internal systems and tools**Daily Activities*** Collections and customer follow-ups* Invoice processing and uploads, including customer-specific platforms* Ongoing communication with customers, Sales, and internal teams* Monitoring and prioritizing high-risk and urgent accounts* Supporting issue resolution related to billing, documentation, and payments**Candidate Profile*** Bachelor’s degree in **Business Administration, Finance, Accounting, or a related field*** Previous experience in collections, finance, or administrative roles is an advantage (This role is open to junior candidates as well)* Strong analytical and numerical skills with attention to detail* Solid organizational skills and ability to manage multiple priorities* Proactive mindset with strong problem-solving capabilities* Ability to work effectively in a fast-paced, international environment**Language Requirements*** **English: Fluent / near-native (mandatory)*** Spanish: Native**What We Offer*** Hybrid work model (2 days in the office, 3 days remote)* Opportunity to work in a global, multicultural environment* Exposure to international stakeholders and processes* Career development opportunities within finance and credit management* Dynamic and collaborative team culturePrincipio del formulario**Richardson RFPD** is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are empowered and respected.#LI-AZ1# **Location:**ES-Alcobendas, Spain (Avenida de Europa)# **Time Type:**Full time# # **Job Category:**Accounting/Finance#J-18808-Ljbffr