Excelia is a multinational Consulting, Technology, and Professional Services firm with more than 25 years of experience. We provide services in over 50 countries across Europe, Latin America, and the United States, operating from our 9 own offices worldwide. La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. Job Description: We are seeking a highly motivated L2 Application Support Engineer to join our team. In this role, you will be responsible for diagnosing and resolving application issues in a production environment, ensuring system stability and optimal performance. Key Responsibilities: Diagnose and resolve application issues in Production environments Perform troubleshooting and root cause analysis Analyze application logs using tools such as Splunk or ELK Interact with APIs and databases to identify and fix issues Collaborate with development and infrastructure teams to ensure timely issue resolution Monitor application performance and proactively address potential problems Required Skills & Qualifications: Strong experience in application troubleshooting and production support Proficiency with log analysis tools such as Splunk or ELK Experience with API debugging and integrations Solid knowledge of SQL and database interaction Understanding of microservices and distributed xhfqzwm application environments Basic scripting knowledge (e.G., Python, Bash) is a plus Preferred Qualifications: Experience working in fast-paced, high-availability environments Strong analytical and problem-solving skills Excellent communication and teamwork abilities If you are passionate about solving complex technical issues and ensuring system reliability, we would love to hear from you.