PbAt GDELS, we believe that our greatest value is our people. /b /ppGeneral Dynamics European Land Systems (GDELS), headquartered in Madrid (Spain), is part of General Dynamics and brings together more than 3,000 professionals across five countries. /ppOur purpose is to deliver military mobility solutions that include armored vehicles, amphibious bridges, and artillery systems. /ppBut what truly defines us is our culture. An environment that fosters collaboration, innovation, and continuous improvement-where every voice matters, and every idea can become a real breakthrough. /ppbr/ppGDELS –Santa Bárbara Sistemas contributes to this mission as a key player in the design, manufacturing, and maintenance of armored vehicles and artillery in Spain. We count on a diverse, committed, and highly talented team that finds here opportunities to grow, learn, and make a real impact. /ppbr/ppbWhat your work will consist of? /b /ppThe IT SuccessFactors Support Expert ensures the stable operation, service quality, and continuous improvement of the SAP Success Factors landscape from an IT perspective while enabling HR to deliver efficient, compliant, and employee‑centric people processes. This role bridges IT and HR, safeguards system integrity, supports the digital HR strategy, and ensures that technology effectively enables workforce planning, talent development, and organizational performance. /ppbr/ppbEnd‑to‑End IT Service Ownership of the Entire SuccessFactors Platform /b /pulliEnsure the stable, secure, and high‑quality operation of the full SAP SuccessFactors suite all environments, covering all implemented modules such as Employee Central, Recruiting, Onboarding, Performance Goals, Compensation, Learning, Succession Development, and any additional Talent or HR Core components. Oversee the full-service lifecycle, continuously monitor system performance, and coordinate efficient incidents, problems, and request resolution following ITIL service management practices. /liliEnsures a reliable global HR technology ecosystem that supports critical moments in the employee lifecycle. /li /ulpbPlatform Administration, Configuration Governance /b /pulliManage and supervise all functional and technical configuration elements across the platform, including data models, role‑based permissions, foundation objects, workflows, and module‑specific settings. Ensure that configuration aligns with global HR processes, internal IT governance frameworks, and architectural standards while maintaining consistency and compliance across modules and regions. /liliGuarantees that HR’s global and local processes are consistently reflected in the system, minimizing errors, rework, and compliance risks. /li /ulpbRelease Change Management for Quarterly Updates /b /pulliEvaluate quarterly SAP SuccessFactors releases with a deep understanding of impacts across all modules. Lead regression testing, coordinate UAT with HR process owners, manage defect resolution, and ensure smooth, controlled, and compliant promotion of changes into production. Provide clear documentation of release impacts and maintain a robust change‑control process. /li /ulpbIntegration Interface Management Across the HR Ecosystem /b /pulliOversee all inbound and outbound integrations involving SuccessFactors, SAP HCM, payroll systems, identity management, time attendance platforms, and other downstream HR/IT applications. Monitor interface stability and data quality, troubleshoot integration failures, and coordinate with technical teams to ensure reliable, real‑time or batch‑based data exchange. /li /ulpbSecurity, Data Privacy Compliance (incl. GDPR/DSGVO) /b /pulliEnforce accurate role-based access, maintain authorization standards across modules, and ensure strict compliance with GDPR/DSGVO and internal data‑protection guidelines. Support audit cycles with documentation, evidence collection, and remediation actions. Guarantee that all system operations and integrations adhere to corporate IT security requirements. /li /ulpbSAP HCM to SuccessFactors Migration Roadmap Implementation Support /b /pulliContribute expertise to the design and execution of transformation roadmaps transitioning from SAP HCM on‑premise to SuccessFactors. Support data migration planning, module deployment sequencing, process harmonization, and solution design. Collaborate with project teams to ensure a seamless and technically sound migration aligned with long‑term HR technology strategy. /liliEnables HR to transition into a modern, cloud‑based, scalable talent and people operations environment. /li /ulpbContinuous Improvement Service Optimization /b /pulliProactively identify enhancement opportunities across configuration, integrations, workflows, and support processes. Drive improvements that increase platform stability, optimize HR operations, reduce manual effort, and elevate overall employee experience. Provide recommendations for roadmap evolution and digital HR innovation. /li /ulpbCross‑Functional Collaboration Technical Advisory Role /b /pulliAct as the key technical liaison between IT, HR, external partners, and implementation teams. Translate business requirements into feasible, scalable system solutions and provide expert advice across all SuccessFactors modules. Communicate system changes and impacts clearly to stakeholders and ensure technical decisions align with business strategy and operational excellence. /liliStrengthens the partnership between HR and IT, ensuring that technology choices actively support people’s strategy and organizational development. /li /ulpbWhat is the profile required? /b /pullibBachelor’s degree, /b preferably in computer science, IT, or related field /lilibMinimum 5+ years of experience as ERP (Enterprise Resource Planning) expert, supporting SAP HCM → SuccessFactors migration initiatives and after maintenance. /b /lilibDeep experience administering and supporting the full SAP Success Factors suite, preferably with all the modules. /b /liliStrong understanding of integration technologies: SAP CPI, APIs, SFTP, SAP BTP components, and identity technologies via Entra ID (Azure AD) and IAS/IPS. /liliExperience supporting SAP HCM → Success Factors migration initiatives and after maintenance. /liliFamiliarity with IT Service Management frameworks (ITIL). /liliStrong understanding of GDPR/DSGVO and secure handling of sensitive HR data. /li /ulpbPreferred Certifications: /b /pulliSAP SuccessFactors Associate Certifications (EC, Recruiting, Onboarding, PMGM, Compensation, Learning, Succession Development). /liliSAP BTP / SAP Integration Suite (C_CPI) Certification. /liliITIL Foundation Certification. /liliMicrosoft Identity / Entra ID Certifications (e.g., Identity Access Administrator). /lilibExcellent organizational skills and ability to manage multiple priorities in a complex HR/IT environment. /b /lilibExcellent communication skills in English (written spoken) – C1 ; German or Spanish is an advantage. /b /liliAdaptability, flexibility, and strong intercultural sensitivity. /liliCross‑cultural collaboration, with the ability to manage and coordinate with diverse stakeholders across GDELS. This includes maintaining timely and appropriate communication with requesters, the business, and various stakeholders, while coordinating effectively with other IT areas and teams. /liliProactive mindset with a natural ability to thrive in a fast‑paced, matrixed organization, prioritizing work efficiently. /liliIndependent self-starter, with a strong sense of accountability and mindset of high quality results. /liliStrong attention to detail and solid problem‑solving skills. /liliTeam‑player attitude and strong internal client orientation. /liliResult oriented, with initiative to set the right actions and processes to evidence such orientation. /liliSound judgment and effective self‑management. /liliWillingness to travel abroad required. /li /ulpbr/ppbWhat do we offer? /b /pulliBe part of a large international group, a leader in the defense sector. /liliParticipate in major national and international projects. /liliJoin a highly qualified team where you can develop a solid professional career. /liliExcellent working environment in a proactive and collaborative setting. /liliCompetitive salary. /liliFlexible compensation package, with benefits such as childcare, transportation, or training. /liliContinuous working hours and versátil scheduling. /liliHybrid remote working model. /liliOpportunity to travel and geographic mobility. /li /ul