Wyndham Hotels & Resorts is now seeking a Regional Sales Manager North West Europe/ Iberia to join our team in Madrid, Spain.
The Regional Sales Manager will maximise the exposure of Wyndham Hotels & Resorts (WHR) franchised hotels of all brands within their territory with a focus on developing sales opportunities, customer account management and driving contribution to the hotels within the region(s) in which they are located and/ or allocated.
The region is North West Europe/ Iberia with a focus on Iberia and the UK. They will be tasked with creating opportunities to manage and develop existing National and Regional Accounts whilst focusing equally on developing new business accounts across all market segments to drive contribution to a defined set of hotels.
This position requires a sales approach acting in partnership with all their clients and their travel intermediaries, thereby delivering incremental revenue and increased market share for the hotels, franchise partners and WHR.
As a Regional Sales Manager they will work to meet or exceed agreed annual revenue goals by taking sole responsibility for their portfolio of clients by:
• Devising, instigating and implementing sales plans for their top clients.
• Managing relevant group leads and RFP solicitations into WHR properties through our Wyndham Sales Systems.
• Success will ultimately be based on consumed revenues room night production along with RFP acceptances and other appropriate matrix will be used to agree targets.
• A monthly average of 25+ sales appointments or calls for the year will also be in place.
Sales Account Management & New Business Development - In conjunction with participating hotels, identify and secure new accounts for those hotels within the agreed manager’s territory.
Group/ MICE Business (GSO Sales Leads)
• Franchisee Relations - Work diligently with our franchise and management partners to gain a greater understanding of their needs and product offering, by visiting all hotels in the territory, whilst educating them on the WHR Commercial Tools.
Self-Development - Ensure that you enhance your knowledge and skills to stay relevant, up to date and aware of the changing trends and directions in the commercial function, in order to prepare yourself for additional responsibilities and next potential roles within WHR.
The Regional Sales Manager will drive significant revenue into the WHR portfolio of brands and hotels, focused on an agreed territory.
• The Regional Sales Manager will work mainly remotely, with minimal supervision and will take responsibility for new and existing accounts.
The Regional Sales Manager will be solely responsible for a portfolio of named accounts throughout the territory and business development of new accounts.
They will have an annual individual revenue goal agreed with their line manager and participate in a WHR Individual Sales Incentive Plan.
Although this position does not manage a cost center, the Manager will be accountable for managing their expenses and consumables accordingly within pre-determined annual budgets. All Managers must review the cost of sale and ROI for all business trips; The Manager is responsible for submitting a Travel & Entertainment Expense Report monthly.
Comprehensive sales knowledge of the hospitality sector within territory.
• Flexibility to adjust to the changing needs of the business, taking on new ideas, initiatives, brands and responsibilities as they present themselves.
• College/ University Degree or equivalent experience, ideally within a hospitality or commercial discipline.
• Significant experience in hotel sales (property, national or global sales).
• Full local driving license preferred.
• Fluency in written and spoken English is essential, with an additional European language as an advantage (Spanish).
• Highest level of competency in the use of Microsoft Office programmes is required.
• Experience in the use of hospitality sales systems.