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Salesforce Solutions (Presales) Architect, Santander Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
560943711920324608032460
Job Views:
1
Posted:
23.07.2025
Expiry Date:
06.09.2025
Job Description:
Omega CRM, a Merkle & Dentsu company and leader in Customer Experience services with over 20 years of experience, is seeking a Solutions Architect.
Duties and Responsibilities:
* Gain industry expertise through project participation to provide benchmark insights to clients.
* Understand sector and industry to contribute to business objectives with tailored products and services.
* Analyze, estimate, and develop proposals supporting sales efforts.
* Identify when specialized knowledge is needed to strengthen client advisory.
* Implement mechanisms to identify and manage commercial risks during presales.
* Analyze and communicate risks before project initiation.
* Participate in delivering complex and risky projects alongside Operations.
* Develop methodologies within their area to improve team work and outcomes.
* Establish and communicate team objectives effectively.
* Manage team talent and use tools to enhance organizational objectives.
* Analyze problems, interpret information, and coordinate data to resolve obstacles.
* Support and motivate team members to foster commitment and achievement of objectives.
Experience and Skills:
* Minimum 4 years in a similar role as Project Manager or Solution Architect.
* Strong foundation in platform functionality, development, organization, and time management.
* Experience in analyzing business information and client processes.
* Proficiency in core application technologies.
* Ability to collaborate across business and technical teams to enhance services and customer experience.
WHAT WE OFFER:
* Permanent contract.
* Flexible schedule for work-life balance.
* Certifications plan to enhance skills and obtain official certificates.
* Home office support.
* Flexible benefits (public transport, meal tickets, etc.).
* Health insurance.
* Our commitment to societal betterment.
* Opportunities for professional growth and development.
About us:
Omega CRM, part of Merkle, specializes in accelerating Business Experience through customer-centric solutions, technology, and data, enhanced by AI. We are a leading Salesforce ecosystem partner in Spain with over 23 years of experience, a diverse team, and numerous recognitions including Salesforce Partner of the Year FY23. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel customer experiences. Our core values are #Talent, #Flexibility, #Commitment, and #Innovation, fostering growth through people.
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