Key Responsibilities
* Engage with clients from the German market, understanding their needs and providing tailored service solutions.
* Manage a high volume of accounts, focusing on delivering exceptional service and sales support.
* Drive revenue growth by effectively selling and convincing clients, using strong sales techniques.
* Work with performance targets and KPIs to consistently meet or exceed objectives.
* Quickly adapt to changing customer needs and business priorities.
* Cultivate relationships with clients, ensuring their satisfaction and fostering long-term loyalty.
* Provide excellent customer service, addressing inquiries, concerns, and providing timely resolutions.
Requirements
* BA/BS degree and/or equivalent practical experience in a field that demonstrates transferable skills.
* C2 level of German and a high level of English (both written and spoken).
* Proven sales experience, with the ability to win people over and convince clients rapidly.
* Strong resilience and the ability to handle a fast-paced, target-driven environment.
* Experience working with targets and achieving high-volume sales results.
* Prior experience in customer service, with a focus on resolving client issues and enhancing their experience, is highly valued.
* Strong customer-facing experience, particularly in a service-focused capacity.
* Ability to work efficiently in a changing environment, adapting to new challenges and priorities.
Desirable Skills
* Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
* Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
* Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
* Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
* Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
* Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
* Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
* Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
* Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
* Relocation package including Flight ticket, Accommodation in a nice individual studio (contingent upon availability).
* Private Health Insurance.
* Continuous skill development and certifications.
* Clear career growth opportunities supported by coaches and a motivating team environment.
* Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
* Prime office location at the World Trade Center, Barcelona, surrounded by the sea
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