MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a global footprint that spans call center operations, customer experience (CX), business process outsourcing (BPO) and anything‑as‑a‑service (XaaS) solutions. MCI delivers solutions across healthcare, retail, government, education, telecom, technology e‑commerce, and financial services, powered by both on‑site and remote agents that leverage advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a Marketing Copywriter to help elevate our brand in the marketplace while working in a fun, relaxed environment. The ideal candidate will write copy for email blasts, follow‑up emails, sales emails, and all steps of our sales funnels, and will play a critical role in driving marketing performance and growth.
Position Responsibilities
* Manage brand messaging across print, internet, social media, and advertising.
* Write copy for all emails and funnel steps, using sales and psychology knowledge to improve conversion, click, and open rates.
* Analyze email and funnel statistics and actively work to improve conversion rates at all funnel points.
* Split test copy in all emails and funnels.
* Assist and engage in high‑level discussions and decisions.
* Apply knowledge of Adobe Suites and HubSpot or Salesforce CRM.
* Develop and manage marketing campaigns.
* Collaborate with other directors and leaders to capitalize on opportunities.
* Assist in implementation and maintenance of budgets, schedules, marketing plans, tactics, and resources.
Candidate Qualifications
* Bachelor’s Degree or equivalent combination of education and experience.
* At least 4 years of experience as a Marketing Copywriter.
* Project management and team management experience.
* Strong copywriting skills.
* Planning, budgeting, and reporting experience.
* Content creation and superior research and analytical skills.
* Experience with SEO strategy.
* Excellent verbal/written and interpersonal skills.
* Digital marketing expertise.
* Proven ability to execute targeted direct‑mail and email, field events, and social media marketing programs.
Conditions of Employment
* Must be authorized to work in the country where the job is based.
* Must be willing to submit to a Level II background and/or security investigation with a fingerprint.
* Must be willing to submit to drug screening.
Compensation & Benefits
* Competitive base salary based on experience.
* HMO coverage (coverage amounts vary by role and location).
* Dental coverage and in‑house dental assistance.
* Free meals during training and employee shuttle services.
* Approaches to performance and loyalty bonuses.
* Opportunities for growth, promotion, and career development.
* Company retreats, off‑site events, raffles, recognition gifts, and additional rewards.
Physical Requirements
This role is performed in a professional office environment. The employee will largely be sedentary and may need to sit or stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office, reach in any direction, raise or lower objects, and move or exert force up to forty (40) pounds.
Accommodations
Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship.
Diversity & Equality
MCI fosters a workplace free of discrimination. Employment decisions are based solely on merit and qualifications. MCI does not discriminate on the basis of age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other protected characteristic. MCI will consider qualified applicants with criminal histories as consistent with local and federal requirements. The company is committed to providing reasonable accommodations to employees with disabilities.
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