Mission : Responsible for the commercial development and branding of TOD'S within the store as well as customer experience and satisfaction.
Develop the store sales turnover:
Guarantee the implementation of TOD'S commercial policy within the store:
Setting of sales objectives and periodic analysis of the results achieved
Implementation of the selling ceremony in accordance with the Brand guidelines
Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
Guarantee the implementation of CRM actions in order to develop the customer database
Analyse sales reports and customer feedback
Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
Team management :
Organize the activity of the store: planning, determine collective and individual actions
Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions
Ensure brand image :
Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company's commercial policy
Guarantee compliance with the rules and procedures within the store
2/3 years minimum team management experience
Management
. Luxury sales and hospitality techniques
Result and performance orientation (mastery of different KPIs)
. Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes
. Fluent Spanish and English
**TOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.