Job Description:
What will you be doing?
* Support customer check-in and check-out processes, ensuring that service standards are met.
* Support in the management of reservations, invoicing, documentation, cash control, and closing.
* Assist guests regarding the hotel facilities in an informative, helpful, and friendly manner while maintaining a professional posture and demeanor at all times.
* Answer telephone calls and emails.
* Be fully knowledgeable of the services the hotel offers and stay informed of all changes and new developments.
* Be familiar with all the daily events and activities in and around the hotel.
* Consistently provide a professional, warm, and friendly service.
Additional Information:
Would you like to join our team as a trainee? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills. Providing friendly, sincere, and personalized service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande.
We are looking for an intern to assist our Front Office department.
Minimum requirements:
* Driver's License.
* Own vehicle.
* Relevant Educational Background.
* Establish an Agreement with the School or University.
* English Knowledge: Advanced level of English. Additional knowledge of Spanish will be positively valued.
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