Pb Hamelin-Laie International School Barcelona, /b part of the b Nord Anglia Education /b group, offers a world-class education to students aged 4 months to 18 years. Located in vibrant Barcelona, Spain, our international community celebrates diversity and embraces over 40 nationalities. /p p At Hamelin-Laie, we nurture open-minded, resilient, and confident individuals through our holistic educational approach. Our curriculum inspires students to become socially, emotionally, and ethically aware, preparing them for an ever-changing world. /p p As a member of our dynamic team, you#39;ll have the opportunity to shape the minds of tomorrow#39;s leaders and collaborate with passionate educators from around the globe. Join us at Hamelin-Laie International School Barcelona and make a difference in the lives of our students. Together, we#39;ll create a truly transformative learning experience. /p pstrong JOB PURPOSE /strong /p p We are seeking a strategic and results-driven Admissions Manager to lead our admissions department. The role focuses on building robust systems and processes to maximize enrollment growth while leading a dedicated team specializing in CRM management and campus visits. You will drive data-informed decision-making, optimize conversion rates, and ensure our recruitment strategies effectively achieve Full-Time Equivalent (FTE) enrollment targets. /p pstrong REPORTING TO /strong /pp Director of Marketing, Admissions Communications /p pstrong OTHER KEY RELATIONSHIPS /strong /pp Heads of School, Specialist Coordinators, Marketing Manager /p pstrong Tasks and Responsibilities include, but are not limited to: /strong /p pstrong Strategic Leadership Process Management /strong /pulli Lead the complete admissions process from initial inquiry to enrollment, ensuring systematic approaches that maximize conversion rates /lili Work alongside the DAM Marketing Manager to develop comprehensive recruitment strategies aligned with school FTE targets and growth objectives /lili Design and oversee Family Experience Journey (FEJ) initiatives to streamline operations, increase satisfaction and eliminate inefficiencies /lili Establish clear workflows, timelines, and quality standards for all admissions activities /lili Create and maintain admissions policies, procedures, and best practices documentation /lili Actively establish, promote and maintain positive relationships with senior leaders and the academic team /lili Conduct regular process reviews and implement continuous improvement measures /li /ul pstrong Enrollment Management Offer Letters /strong /pulli Oversee the complete offer letter process, from application review to final enrollment decisions /lili Make admission recommendations in collaboration with DAM academic leadership /lili Manage enrollment capacity across grade levels and ensure optimal class compositions /lili Coordinate with finance department on fee structures and payment processes /lili Handle complex admissions cases and escalated family concerns /lili Monitor enrollment pipeline and forecast achievement against FTE targets /li /ul pstrong Tours, Visits Stakeholder Engagement /strong /pulli Oversee campus tour programme and ensure exceptional visitor experiences /lili Handle VIP visits and prospective families requiring senior-level attention /lili Represent the school at education fairs, community events, and networking functions /lili Maintain awareness of market situation, USP and competitor school offering /lili Maintain relationships with feeder schools, educational consultants, and embassy contacts /lili Support marketing initiatives /li /ul pstrong Team Leadership Coordination /strong /pulli Manage and mentor 2 Admissions Officers and 1 Admissions Coordinator /lili Coordinate team responsibilities to ensure a seamless family experience /lili Conduct regular team meetings, performance reviews, and goal-setting sessions /lili Foster collaborative environment while maintaining individual accountability /lili Provide training and support for new systems, processes, and admissions best practices /li /ul pstrong Data Analysis KPI Management /strong /pulli Establish comprehensive data collection systems to track key performance indicators /lili Generate regular reports on conversion rates, enrollment trends, and recruitment effectiveness /lili Analyze admissions funnel performance to identify optimization opportunities /lili Maintain accurate records for regulatory compliance and accreditation purposes /li /ul pstrong Key Competencies /strong /pulli Strategic thinking with strong execution capabilities /lili Data-driven approach to problem-solving and decision-making /lili Exceptional organizational and project management skills /lili Cultural sensitivity and international mindset /lili Results-oriented with focus on continuous improvement /lili Strong interpersonal skills for building relationships with diverse stakeholders /lili Ability to work under pressure while maintaining attention to detail /li /ul pstrong Success Metrics /strong /pulli Achievement of annual FTE enrollment targets /lili Improvement in enquiry-to-enrollment conversion rates /lili Reduction in admissions process cycle times /lili Increase in family satisfaction scores /lili Team performance and professional development outcome /li /ul pstrong REQUIREMENTS /strong /p ulli Bachelor’s degree in business administration or related field - mandatory. /lili Postgraduate business qualification (MBA or equivalent) - preferred. /lili Minimum 5 years of relevant experience in admissions or students recruitment - mandatory. /lili Background in education, services, or regulated environments - desirable. /lili English Spanish at bilingual level - mandatory. /lili Catalan - preferred. /lili Right to work in Spain - mandatory. /lili Competent in ERP, financial planning tools, and Microsoft Office. /lili Confidence in presenting to senior stakeholders and regional cross-functional team. /li /ul p At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. /pp All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. /pp We welcome applications from suitable qualified persons from all diverse backgrounds. /p pstrong Please note, only shortlisted candidates will be contacted. /strong /p