Description
:
Engineering Manager, Newsletter & Alerts Delivery
Dow Jones Job Location Job ID
About the Team:
Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies.
About the Role:
Dow Jones is looking for an experienced and results-driven Engineering Manager to lead a team responsible for the critical, high-volume delivery systems spanning email, mobile push notifications, SMS, and web alerts. This role is essential for ensuring the reliable and timely distribution of content from leading brands like The Wall Street Journal, Barron’s, and MarketWatch to millions of users.
You Will:
1. Team Leadership & Mentorship: Lead, mentor, and manage a team of software engineers, fostering a strong culture of technical excellence, collaboration, and accountability. Manage team performance, career development, and hiring efforts.
2. Technical Execution & Delivery: Oversee the successful planning, development, and deployment of features and projects on our messaging delivery platforms. Ensure all systems are scalable, reliable, and meet business demands.
3. Messaging Platform Expertise: Serve as a technical leader and subject matter expert for our Messaging Platform integrations and usage (e.g., Braze, Airship, or Sailthru). Optimize the platform for targeting, personalization, and deliverability.
4. System Ownership: Own the engineering strategy and daily operations for services powering email, native app (push), and SMS delivery. Ensure high availability and performance across these critical channels.
5. Technology Stack Oversight: Guide the team in designing and building scalable backend services using Node.js and deploying, monitoring, and operating infrastructure within AWS cloud environments (e.g., Lambda, SQS, DynamoDB).
6. Process Management: Drive the effective application of Agile methodologies within the team and champion best practices across the Software Development Life Cycle (SDLC), including CI/CD and rigorous testing.
7. Cross-Functional Collaboration: Work closely with Product Managers, Designers, and other stakeholders to translate requirements into clear, executable technical plans.
You Have:
8. Experience: 7+ years of experience managing an engineering team that has successfully delivered user-facing features and backend services.
9. Messaging Platform Knowledge: Proven hands-on experience or in-depth knowledge of major customer engagement/messaging platforms such as Braze, Airship, or Sailthru.
10. Cloud & Backend Proficiency: Strong practical experience designing and building scalable applications using Node.js and deploying and managing services within AWS cloud infrastructure (e.g., EC2, Lambda, SQS, SNS, DynamoDB).
11. Delivery Technology Acumen: Strong technical understanding of the underlying technology and challenges associated with high-volume email deliverability, native mobile app push notifications, and SMS delivery.
12. Process Expertise: Demonstrated experience applying Agile principles (Scrum) and managing all phases of the SDLC.
13. Communication: Excellent English communication skills with the ability to articulate technical issues and project status clearly to both technical and non-technical audiences.
Our Benefits
14. Comprehensive Insurance Plans
15. Paid Time Off
16. Family Care Benefits
17. Access to Dow Jones Products
18. Subscription Discounts
19. Employee Referral Program
20. Employee Well-being Support & Fitness Programs
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.