We are looking for an IT Support Technician / IT Support Coordinator with experience in the deployment and installation of IT systems in retail environments. The main mission will be to plan, coordinate, and supervise the technological implementation during new store openings or refurbishments, covering everything from hardware and network installation to the rollout of corporate solutions. Acting as a Microinformatics Coordinator, this role will manage remote technical teams, ensure deadlines and standards are met, and report project progress at both local (Spain) and international levels .
Degree in Computer Science, Telecommunications, or a related field, or equivalent professional training/certifications.
~2–3 years of experience IT deployments, microinformatics, or technological rollouts in retail, hospitality, or multi-site environments.
~ Strong technical knowledge of IT infrastructure, networks, hardware, operating systems, and point-of-sale (POS) peripherals (printers, scanners, etc.).
~ Excellent planning, organizational, problem-solving and communication skills.
~ Ability to work on large-scale deployment projects .
~ High level of English (C1 or higher) – essential for coordinating with international teams.
~ Native or bilingual Spanish .
~ Plan, coordinate, and supervise the implementation of IT systems, hardware, and technological solutions in stores, restaurants, or other retail locations.
Manage the deployment of microinformatics equipment: computers, POS systems, peripherals, local servers, routers, switches, printers, cabling, and other infrastructure components.
Coordinate local and remote technical teams, assigning tasks, monitoring progress, and ensuring compliance with established timelines.
Monitor project progress, identify deviations, risks, and issues, and propose corrective actions.
Regularly report project status to local and international stakeholders, providing updates on progress, incidents, and outcomes.
Manage and document technical incidents during deployments, coordinating their resolution and communicating results.
Propose continuous improvements to deployment processes, documentation, and communication workflows.
When required, provide basic training or knowledge transfer to store staff on the use of implemented systems.
Hybrid model (1 day in the office and 4 days working remotely)
Office located in Pozuelo-Aravaca ( Madrid)
Permanent Contract
Amura IT is part of the Unikal ecosystem, a specialist of specialists with a comprehensive portfolio of services designed to drive the digital transformation of any organization.
As a technology consulting firm, Amura IT combines human ingenuity with cutting-edge technologies to solve complex problems and enhance companies' digital performance. With over 20 years of experience in the ICT sector, it has worked across industries such as banking, insurance, pharmaceuticals, manufacturing, retail, healthcare, and utilities, delivering advanced solutions in Data Analytics, Big Data, and Digital & Agile.
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Agile Development, capable of building tailor-made solutions using the latest technologies and development methodologies to address any challenge our clients may face.
With a vision focused on innovation and positive impact, Amura IT is part of Unikal to provide technology solutions that not only optimize businesses but also contribute to a more digital, agile, and connected society.