Description
:
Our Corporate Sales team is seeking a Product Training Specialist who partners with the PIB Account teams. The Product Training Specialist assists in demonstrating the value of Dow Jones products to existing and prospective clients by training them directly. You ensure that clients are maximizing the value of their investment in our products through effective and efficient use of our products in solving their business needs. You will report to the Global Head of Retention.
You Will:
1. Function as the point person responsible for DJ product training, liaising with PIB account team members to initiate and complete product trainings with existing and prospective clients.
2. Prepare and deliver instructor-led or web-based training on DJ products to drive usage, highlighting the most relevant features and benefits so clients realize return on investment.
3. Train new users to ensure a timely, smooth and positive DJ experience.
4. Communicate with end users via phone, email and web-conferencing technology.
You Have:
5. You are a flexible, energetic and proactive doer, that has a strong interest in working in a fast-moving team, with a desire to push the envelope and the ability to think creatively.
6. 2-4 years work experience, preferably in a B2B sales, marketing or product management area
7. Proficient in German & Spanish. Proficiency in additional European languages is a plus.
8. Must have excellent written and oral communications skills, with the ability to confidently and clearly present in a customer-facing environment (often virtually)
9. Very good time management and organizational skills
10. Willing to work hard to meet customer, sales and marketing-driven deadlines
11. Bachelor's degree preferred.
Our Benefits
12. Comprehensive Healthcare Plans
13. Paid Time Off
14. Retirement Plans
15. Sodexo Meal Vouchers
16. Lifestyle programs & Wellness Resources
17. Family Care Benefits & Caregiving Support
18. Subscription Discounts
19. Employee Referral Program
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.