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Spanish-speaking customer representative, remote from greece (athens-based)

Murcia (30002)
Indefinido
Cross Border Talents
Publicada el 28 enero
Descripción

Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Job Openings Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)


About the job Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available — but you must be based in Greece.

If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:

* Flight reimbursement
* Airport pickup upon arrival
* Housing support with reduced rental fees (through our real estate partners)


What You’ll Do

* Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
* Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
* Deliver customer-centric solutions with empathy, patience, and efficiency.
* Collaborate with the wider support team to ensure a smooth and seamless customer journey.
* Identify recurring issues and provide feedback to improve processes and customer satisfaction.


What We’re Looking For

* Spanish C2 level (native or near-native fluency)
* English B2 minimum (for training and team communication)
* Strong communication skills – both written and verbal
* A problem-solving mindset with adaptability to fast-paced environments
* Basic computer skills (CRM, ticketing systems, MS Office, etc.)
* EU Passport (required for legal employment in Greece)


Why Join Us?

* ✨ Competitive salary + monthly performance bonuses
* ✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
* ✨ Remote work flexibility – enjoy working from home while living in sunny Athens
* ✨ Ongoing training and career development opportunities
* ✨ Multicultural team environment with colleagues from all over Europe
* ✨ Extra perks: health insurance, paid holidays, and team events

📌 Location: Athens, Greece (remote work from anywhere in Greece)

📌 Contract type: Full-time, permanent

📌 Apply now and upload your CV in English

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