About the role
Innovatia Technical Services Inc. (ITSI) is a growing technology solutions company serving global clients with full lifecycle IT technical services, including consulting, implementation and 24/7 support. As our next Human Resources Manager, you will lead HR operations across our organization while partnering with leaders in Canada and India. This is a fluid, fast‑moving environment—priorities shift, initiatives evolve quickly, and self‑direction is essential. You'll flex comfortably between strategic planning and hands‑on execution.
**Location**: Atlantic Canada (NB/NS/PEI/NL) preferred; remote across Canada considered
**Reports to**: CEO
**Type**: Full‑time
What you'll do
- Own HR: Be the primary HR partner to leadership; drive employee relations, performance planning, policy adherence, and risk management aligned to applicable legislation and our internal policies.
- Be a force‑multiplier for leaders: Coach managers on organizational design, performance management, corrective actions, return‑to‑work, and engagement that scales in a dynamic business.
- Guide benefits & wellness programs: Manage broker relationships, review plan performance, and recommend improvements that optimize cost and employee experience.
- Drive HR systems & data: Oversee HR systems and processes and lead improvements that increase accuracy, transparency, and automation.
- Lead policy & compliance: Review, revise, and implement policies for legislative compliance in Canada and India; partner with leadership on change rollout and adoption.
- Oversee disability & leaves: Manage Canadian short‑ and long‑term disability programs and return‑to‑work processes with leaders and vendors.
- Support global talent flow: Coordinate employer immigration sponsorship and related documentation for temporary workers.
- Model flexible execution: Switch priorities with ease, communicate trade‑offs transparently, and deliver outcomes in a fluid environment.
What you bring
- 8+ years of progressive HR experience and 3+ years leading HR teams in dynamic, multi‑site organizations (required).
- CPHR (or equivalent) preferred; commitment to ongoing professional development.
- Demonstrated experience managing international HR operations.
- Knowledge of Indian employment frameworks (e.g., POSH, RPWD) is preferred or a strong ability to ramp quickly.
- Proven strength as a self‑directed operator who flexes between strategic and hands‑on work, with excellent judgment and communication.
- Experience with benefits administration, performance management, HR systems, and policy design/implementation is a strong plus.
- Comfort working across time zones (IST & North America) and occasionally flexing hours to support India operations.
Work location, hours & travel
- This is a work from home position in Canada. We provide a company‑issued computer; collaboration is remote by default.
- Typical NB business hours, with early‑morning meetings as needed to overlap with the India team.
- Infrequent travel to India may be required.
Why join us
- Shape the employee experience across at a integral company that values autonomy, transparency, and continuous improvement.
- Influence programs spanning benefits, HRIS, performance, policy, and global mobility.
- Competitive compensation and benefits (details provided during the hiring process).
How to apply
Please submit your resume via Innovatia.net/Careers. We appreciate your interest; only those selected for an interview will be contacted. ITSI is an equal opportunity employer.