Pilot Manager – BCN/AGP
easyJet – a FTSE-100 listed, multi‐billion‐pound low‐cost airline that serves tens of millions of customers every year. This role supports the Base Captain by leading our pilots at base, promoting a high‐performance culture with proactive leadership and inclusive behaviours.
Job Purpose
Supporting the Base Captain, the Pilot Manager will help support and lead our Pilots at base, promoting a high‐performance culture with visible, proactive leadership and inclusive behaviours. Pilot engagement, flight operations KPIs, and safety performance are priorities.
Job Accountabilities
Support the operational effectiveness of the base.
Strategic ownership of base performance, including crew KPIs, safety compliance, cost control, and engagement.
Manage pilot performance related to conduct, absence, return to work, disciplinary and grievance procedures.
Provide end‐to‐end oversight of pilot support at base, including rostering feedback and fatigue management.
Support the Base Captain in delivering the Flight Operations engagement plan.
Recognise Pilots who go the extra mile and promote recognition across all communities at base.
Support the Base Captain with easyJet's Your Voice Matters survey for Pilots at base, ensuring deliverable action plans are put in place and implemented.
Build relationships with local industrial bodies & works councils if applicable.
Represent Flight Operations in senior planning forums and union negotiations as required.
Support Base Captains in delivering innovative and effective communications to Pilots using multiple and effective channels, including digital platforms.
Lead digital adoption in pilot communications, engagement, and feedback channels.
Provide Flight Operations input to ensure Health and Safety standards are met at local level.
Support the Safety and FRMS team with effective management of fatigue within base.
Maintain effective third‐party supplier relationships (aircraft provisioning, engineering, ground handling, etc.).
Work with Ground Operations and Cabin Services to ensure delivery of exceptional customer service and operational resilience at base.
Act as the escalation point for critical pilot issues, including performance, welfare, and wellbeing.
Support the operation during times of disruption, ensuring cross‐departmental collaboration and effective recovery.
Support the administration of the command process with co‐pilots and the Base Captain.
Develop and implement crew performance frameworks aligned with business goals and continuous improvement initiatives.
Champion change initiatives, including digital crew tools and process improvements that enhance pilot engagement and base efficiency.
Be on‐call as required.
Key Skills Required
Proven track record of leading and managing a sizable team in a regulated environment.
Proven leadership in regulated airline operations, with strong linkage between operational performance, KPIs, and commercial outcomes.
Background in operational delivery aligned to strategic goals.
Strong stakeholder engagement – able to communicate and influence at all levels, both internally and externally, including union representation.
Strategic thinker with operational execution capability.
Advanced experience with EASA FTL, FRMS, and SMS frameworks.
Ability to prioritise in an ever‐changing and fast‐paced environment.
Resilient and able to work well under pressure.
Demonstrates the easyJet "one team" culture, driving out any division or silo mentality.
Proficient use of IT (Outlook, Excel, communications and digital engagement tools).
Demonstrable experience driving performance through delivery of multiple KPIs including employee engagement.
Strong written and verbal communication skills with the ability to work cross‐functionally.
Confidence in front‐line, face‐to‐face management.
Strong HR process knowledge, including grievance and misconduct casework.
Experience managing HR Policies & Processes.
Previous experience in a unionised environment, including dealing with key Union members.
Desirable
Experience working within a Flight Operations environment.
Proven record of deescalating high‐complex industrial relations escalations.
Flight Operations leadership experience.
Aviation/HR qualifications.
What You'll Get In Return
Up to 20% maximum bonus
5% pension contributions
Medical Cash Plan
Excellent staff travel benefits
25 days of annual leave + bank holidays
Annual credit towards an easyJet holiday
Various flexible benefits and extras
Hours of Work
This is a full‐time position, working 40 hours per week and based in Barcelona. The role covers both Barcelona (BCN) and Malaga (AGP) bases, so you will be expected to travel between these locations as required. Non‐flying role, working 5 days out of 7 in the office, which may include weekends and evenings.
Apply
Apply via our careers site.
Reasonable Adjustments
At easyJet we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
Business Area
Operations
Primary Location
Spain – Barcelona
Other Locations
Spain – Malaga – Málaga – Costa del Sol Airport
Organisation
Flight Operations
Schedule
Full‐time
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