Ph3ServiceNow Expert (all genders) /h3 pJoin to apply for the bServiceNow Expert (all genders) /b role at bRHI Magnesita /b. /p h3Overview /h3 pAs a ServiceNow Architect, you will lead the design, architecture, and implementation of ServiceNow solutions across the organization, reporting directly to the head of ServiceNow. With expertise in CSM, HRSD, and ITSM, you’ll shape platform architecture, drive integrations, and ensure best‑practice governance to enhance operational efficiency and support strategic business goals. /p h3Responsibilities /h3 ul liLead the end‑to‑end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies and guaranteeing platform scalability, availability, and performance. /li liProvide technical leadership to developers and consultants, ensuring adherence to best practices and platform governance. /li liOversee and lead integrations between ServiceNow and external enterprise systems (e.g., SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs). /li liCollaborate with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach, and developer instructions. /li liMonitor implementation quality and lead integration testing when necessary. /li liCoordinate platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices. /li liEnsure compliance and license adherence by collaborating with the ServiceNow account team, workers council, and other stakeholders. /li liSupport upgrade planning, release management, and environment strategy. /li /ul h3Qualifications /h3 ul liSeveral years of hands‑on experience with ServiceNow, including architecting solutions across CSM, HRSD, and ITSM, along with one or more Implementation Specialist certifications in these areas. /li liExpertise in ServiceNow data models, workflows, JavaScript scripting, and complex enterprise integrations (e.g., SAP, SuccessFactors). /li liExpertise with CMDB, Flow Designer, IntegrationHub, and custom app development. /li liStrong ability to translate business requirements into high‑quality technical designs. /li /ul h3Languages /h3 pEnglish – proficient/fluent /p h3Nice to have /h3 pServiceNow Certified System Administrator (CSA), ITIL v3 or v4 certification, experience with Agile methodologies, Certified Technical Architect (CTA) or Certified Master Architect (CMA) can be considered an asset. /p h3Offer /h3 ul liA competitive salary package that reflects your qualifications and experience and aligns with current market values. /li liPermanent contract. /li liFlexible working hours and up to 50% home office. /li liIn‑house training programs and unlimited access to LinkedIn Learning. /li liPrivate medical insurance. /li liMeal allowance. /li liGlobal benefits in addition to local benefits for Oviedo. /li /ul h3How to Apply /h3 pPlease apply bonline in English /b; applications by e‑mail cannot be considered for data protection reasons. Follow the application process a here /a. /p h3Equal Opportunity /h3 pAt RHI Magnesita, everyone is welcome! We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. We actively encourage individuals with disabilities to submit their application. /p /p #J-18808-Ljbffr