Job Title :
Retention Business Analyst - RemoteRole Overview :
The Retention Business Analyst will play a key role in analyzing McAfee’s customer retention activities and associated KPIs. You will assist in planning retention marketing activities and provide regular reports and presentations on operational and strategic performance indicators.You will serve as a primary partner to cross-functional internal teams, facilitating alignment between global and local groups across marketing, legal, customer support, finance, product, engineering, and other functions.About the Job :
Prepare regular business reports and presentations on KPIs and performance against targets.Enhance and improve recurring reporting presentations (weekly, monthly, quarterly, yearly) and ad hoc reports in coordination with stakeholders.Organize business activities such as team calls and planning sessions.Monitor and forecast the marketing revenue budget, participating in the annual planning process.Design and maintain core marketing operations processes around KPIs to support collaboration.Provide operational support for major projects as needed.Understand the retention business metrics and the customer attributes driving changes.Collaborate with marketing, finance, and analytics teams across Canada, Europe, India, and the US.About You :
Bachelor's degree, applicable certification, or equivalent.4+ years’ experience in marketing, data, or business analytics.Fluent in English.Strong analytical and problem-solving skills.Tableau proficiency is a plus.Knowledge of Office suite (PowerPoint, Word, Outlook) is preferred.Highly organized, detail-oriented, and deadline-driven.Innovative problem solver with creative solutions.Independent and proactive, able to identify issues and suggest solutions.Comfortable with uncertainty and adaptable to changing priorities.Strong partnership and communication skills across organizational levels.Ability to work across multiple time zones and countries.Self-motivated with a collaborative attitude.LI-RemoteCompany Overview :
McAfee is a leader in personal security, focused on protecting people and their families with adaptive, intuitive solutions for an online world.Company Benefits and Perks :
We promote diversity and inclusion, offering social programs, flexible hours, and family-friendly benefits, including bonus, 401k, health coverage, parental leave, community support, paid holidays, and generous paid time off.McAfee prohibits discrimination based on race, gender, age, disability, or other protected statuses.The starting pay range is €38,560 - €63,340, based on skills, experience, and location. Please discuss further with the Talent Acquisition Partner.For more details, view the Job Applicant Privacy Notice applicable to California residents.
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