Job Description
Cloud Services Deliver Manager - Fixed Term Contract (8 months) - Hybrid OR Remote - Madrid, Spain.
We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job
The Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with both current and emerging Empresa confidencial services. Our team collaborate directly with external customers to ensure Empresa confidencial solutions align with and adapt to their evolving business needs. We work closely with Product Management, R&D;, Technical Support, and Professional Services, and play a key role in shaping the Empresa confidencial Cloud Customer Experience and driving meaningful business outcomes from customers’ investment in Empresa confidencial Cloud.
This is a unique opportunity to join a dynamic, customer-facing team at the forefront of cloud innovation at Empresa confidencial. You'll make a real impact by helping customers unlock the full value of their cloud investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry
As a Cloud Services Delivery Manager, you will:
- Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging Empresa confidencial technologies and managed application services.
- Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of Empresa confidencial software