**What you'll be doing**:
- To manage the faults of GSNet network
- Perform SSR and small projects for customer
- Attend customer technical meetings
- Availability for interventions and on-call outside of normal service hours
- Ability to manage tasks in Preventive Operation, Management of incidents of this level, Request and change management.
- Home office is available in this role depending on further agreement
**This role will suit you if you have the following skills**:
**Soft skills**:
- Ability to meet the customers’ needs in line with the business requirements
- Focusing on the objectives and the required outcomes of the processes while delivering a service is an advantage
- Working with a cooperative and positive attitude in a group setting to achieve common goals
- Communicating effectively and efficiently while adapting to your audience and getting the message through as intended is an advantage
- Ability to comprehend and to oversee various aspects of a problem or a situation
- Taking the responsibility and taking care of the consequences of making a decision
- Using all data and information available to analyse and understand a situation, with the aim of supporting decisions
- Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
- Ability to find root causes of problems and to focus on their quick and efficient solution
**Professional skills**:
- Knowledge in Cisco Technologies
- Knowledge of network routing
- Experience in handling faults in networks services.
- Management of ticketing tools Service Now Opening and Management of changes
- CCNP certificate is an advantage
**Language skills**:
- English on a fluent level
- Spanish on a fluent level
**here** and find a better match!
- #LI-DNP