Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com.br, across our other owned and operated sites, on other high quality sites across the web, and devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.
We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.
Key Job Responsibilities
* Become a knowledgeable partner and leader on Amazon Advertising solutions
* Deliver the highest level of sales and customer service to our clients.
* Retain and grow revenue from existing advertisers.
* Drive deals to closure in a new business environment.
* Develop annual media strategies for growth based on overall advertiser goals and objectives
* Develop campaign strategies and audience engagement recommendations
* Evaluate success metrics and drive campaign performance using data
* Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy
* Educate advertisers on performance metrics, insights, and how to drive greater results
* Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction
* Build and apply knowledge of Amazon Advertising full-funnel ad products and measurement to craft tailored proposals for customers.
* Hit or exceed revenue targets for assigned book of business.
* Achieve assigned non-revenue business objectives and goals.
* Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
* Dive deep and develop annual brand and media strategies that map to customer objectives.
* Compile first- and third-party insights to build pre-flight, in-flight, and post-flight campaign-level recommendations to optimize quantitative (BRL) and qualitative (CX) results.
* Advocate for customers internally, and utilize internal resources, to drive customer success.
* Educate advertisers on Amazon tools, performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.
Please apply with resume in English.
Basic Qualifications
* Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering or Business
* 3+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.
Preferred Qualifications
* Experience in Omni-channel marketing, display, or search marketing
* Adept at solving problems that span business and technology
* Excellent organizational, relationship-building, and communication (written and verbal) skills
* Programmatic strategy and implementation experience
* Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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