DHL Supply Chain Valencia Center of Excellence is plenty of job opportunities to start or further develop your career in Logistic sector. Join us in an International, multicultural CoE in Valencia were diversity is our DNA: 22 nationalities, more than 15 languages, 51% women, 5 generations.
**Is Logistics your passion?**
We are looking for a **Head of Account**:
**Role Purpose**
Leadership of the account to orchestrate the customer's supply chain through an effective customer partnership.
Responsible for the building, leading, developing and motivating a world class account team.
To drive Value Creation across the customer supply Chain unlocking value for the customer and DHL.
To ensure service excellence through a culture of continuous improvement and an engaged team.
To lead and continue to develop a strategic programme of change for the customer to support customer strategic and business objectives together with supporting the development of the LLP product.
**Key Tasks**:
Build and maintain strong working relationships within the customers business to ensure all targets are met
Develop/achieve agreed budget, revenue and profit
Review and Manage Key Performance Indicators (KPI's) to meet contractual terms and DHL expectations
Develop effective plans for business and development of customer account
Create a culture of continuous improvement
Create and maintain a positive working environment
Change management leadership, coaching and developing employees
Review effectiveness of planning, operational, and IT teams to ensure that quality of service delivery is maintained; continuous improvement is clearly demonstrable and cost-down targets are achieved
Ensure the customer's diverse business units are managed and serviced in terms of their logistics requirements
**Requirements.**
5 Years senior management experience within operations in Supply Chain.
Effective experience in temperature controlled transport.
LLP/4PL Experience at leadership levels an advantage (size, scope & effectiveness)
At least 5 years experience Senior Account Management experience (customer facing)
Operations management with P&L; responsibility (strong business and commercial acumen)
Effective organization skill with ability to manage delivery of activities through multiple stakeholders
A proven change leader with a highly self motivated mind-set for excellence & innovation
Knowledge of sector customer trends and needs
Requires 25% National / International travel
University degree National & International
English and Spanish proficiency. Desirable other languages
For more info about** DSC** **Lead Logistics Partner** use links below: