PstrongAbout PayCargo /strong /ppPayCargo is the trusted, global platform for logistics, helping businesses navigate the complexities of payments and invoice processing. Backed by deep industry knowledge and unrivaled AI technology, the solutions streamline financial workflows, improving transparency, and enhancing productivity. /ppbr/ppWith real-time payment capabilities and a network of 5,000+ vendors—including MSC, Maersk, ZIM, and leading air, rail, and terminal partners—PayCargo improves cash flow and ensures faster, more reliable cargo movement. /ppbr/ppHeadquartered in Coral Gables, Florida, we’re the leading digital platform for air and cargo payments in North America and expanding rapidly worldwide. In 2022, PayCargo raised $130 million in Series C funding from Blackstone Growth to support our vision of becoming the global standard for B2B freight payments. /ppbr/ppstrongAbout the role: /strong /ppAs a Collection Risk Specialist, you will support PayCargo’s Risk and Collections Operations by vetting payer and vendor registrations, monitoring for fraud, and managing transaction reviews. You'll handle ACH returns, credit card disputes, and chargebacks across multiple platforms, while responding to inquiries and maintaining accurate records. This role requires strong attention to detail and the ability to navigate various risk and payment tools efficiently. /ppbr/ppstrongAs the Collection Risk Specialist, you will: /strong /pulliConduct vetting process for unsolicited and solicited payer registrations. /liliConduct vetting process for unsolicited and solicited vendor registrations. /liliConduct payer and vendor sweeps (weekly). /liliInvestigate fraudulent and suspicious activity via PayCargo system. /liliReview and manage credit card disputes via Chargeback 911, Citi Spring, and AMEX portals (daily). /liliReview all ACH returns via Cass TD bank (daily). /liliManage ACH returns via PayCargo system (daily). /liliInvoice all ACH returns via Sage and excel file. /liliRespond to all customer inquiries via Outlook, Slack, and RingCentral (ACH returns chargebacks). /liliManage transaction reviews via Fraud tools, Bluesnap, Citi Spring, and AMEX (daily). /liliReview and complete bank forms and documents. /liliDenounce and blacklist payer and vendor accounts. /liliManage applications such as Fraud tools, RingCentral, Slack, Dun Bradstreet, CLEAR, GIACT, Chargeback 911, Bluesnap, Stripe, Citi Spring Gateway and Citi Spring Chargeback portal, Trulioo, Monday.com, Salesforce, and Sage. /liliReview bank accounts daily to ensure transactions are processed successfully and communicate discrepancies to the corporate team. /liliAssist the corporate team with daily account postings and monthly bank reconciliations. /liliAssist with the posting of daily journal entries in Sage. /liliAssist the accounting team during the month-end close. /li /ulpbr/ppstrongYou Are Likely to Succeed If: /strong /pulliAt least 1 year in collections and risk analysis experience – 3 years are preferred. /liliHighly proficient in Microsoft Excel and PowerPoint. /liliFamiliarity with basic accounting procedures. /liliAbility to calculate discounts, interest, commissions, and percentages. /liliProficient in preparing reports and business correspondence. /liliEffective written and verbal communication skills. /liliAble to follow written and verbal instructions. /liliExcellent organizational, problem-solving, and analytical abilities. /liliAcute attention to detail. /liliAble to manage priorities and adapt to shifting workflows. /liliSelf-motivated with the ability to work independently. /liliCollaborative and comfortable working as part of teams or committees. /liliCommitted to excellence and high standards. /liliCulturally aware and able to communicate with individuals from diverse backgrounds. /liliMust be able to read, write, speak, and understand the primary language(s) used in the workplace. /li /ulpbr/ppstrongExperience and Education: /strong /pulliThe ideal candidate will have at least 1 year of experience in collections and risk analysis, with 3 years preferred. /lili An A.A. or higher degree from an accredited college/university. /li /ulpbr/ppstrongWhat We Offer: /strong /ppOur compensation package includes a highly competitive salary and bonus plan. /ppWe care about your well-being and personal life. We offer a vacation policy, sick policy, personal time off policy, and more. /ppbr/ppYour success at PayCargo is determined by the impact that you are making, and how well you collaborate with the various teams that you interact. Everyone at PayCargo is empowered to take ownership to learn, self-improve, and master their skills in an environment focused on efficiency, collaboration, and purpose. /ppbr/ppemWe are proud to be an equal-opportunity employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. /em /p