Experience in data-driven business operations processes
- Experience with Excel
- Speak, write, and read fluently in Swedish
Key job responsibilities
- Evaluate documents provided by sellers as part of the compliance on-boarding process, continuously researching new ways to identify and deter bad actors, with the aim of making Amazon the safest worldwide platform.
- Keep a keen eye to identify new ‘modus operandi’ and fraud patterns and provide analysis on process adherence and risk involved in the processes.
- Involve in projects & kaizen, providing inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes.
- Having good process acumen to develop strategic policies to ensure to invent and simplify the process further.
- Drive projects on automation to reduce quality auditing manual efforts and improve processes.
- Produce daily, weekly and monthly analyses and reports on defect trends and root causes, perform data-mining and analysis to support programs as well as identify new metrics and opportunities for quality improvements.
- Succinctly communicate trends and actionable solutions to quality assurance leadership and operational stakeholders.
- Communicate with related stakeholders as per standard operational procedures, while also engaging with global stakeholders and peers to drive calibration efforts across sites.
- Creates, follows and updates guidelines for process flows.
- Identify and escalate training gaps to leadership and training team for individuals/team/site in order to address knowledge gaps.
About the team
What do we offer?
- We offer a place where your voice is heard.
- Opportunities to train and mentor other specialists.
- Collaborate with our general worldwide colleagues where you can be in contact with stakeholders from different countries and cultures.
- Opportunities to get involved in analyzing metrics, interpreting trends and proposing corrective actions.
- An engaged team, eager to share their expertise and best practices with you.
- A wide range of benefits.
- Opportunity to grow and learn.
Barcelona, B, ESP
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies