EMEA Project Manager – IT Services
Location: Madrid, Spain
Type: FTC
Work Mode -Hybrid
Experience: 5+ years in IT Project Management
Job Summary:
We are looking for a skilled Project Manager to lead global infrastructure service delivery projects across the EMEA region. The role involves managing cross-functional teams, working with offshore providers, and ensuring successful implementation of IT infrastructure and cloud services.
Key Responsibilities:
Lead end-to-end service delivery for assigned IT projects.
Ensure SLA compliance and maintain high customer satisfaction.
Align business needs with the IT service catalog offerings.
Identify and resolve project issues to meet performance and financial goals.
Communicate effectively with stakeholders and drive timely delivery.
Required Skills
Education & Certifications:
Bachelor’s in IT or related field
PMP (preferred), SCRUM (optional), ITIL v3 certified
Experience:
5+ years in IT Project Management
Global project rollout and outsourcing experience
Technical Skills:
Knowledge of cloud services ( AWS, Azure ), data center infrastructure, and ITIL/ITSM frameworks
Experience in Waterfall & Agile delivery models
Familiarity with Google Workspace and enterprise technologies (Cisco UCS, EMC, HP, etc.)
Soft Skills:
Strong communication, documentation, and stakeholder management skills
Ability to work in a multicultural, high-pressure environment
Autonomous, collaborative, and service-oriented mindset