* Lisbon, Portugal | On-Site | International Tech Support Project
* Relocation Support for Work-Permitted Candidates
How to Apply
Send your CV to or Use Application form
Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience.
This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment.
What You'll Do
* Provide technical customer support via phone, email, and chat in Dutch
* Assist users with product troubleshooting, technical questions, and account support
* Deliver clear and professional communication while resolving issues
* Maintain accurate records of interactions in internal systems
* Ensure high service quality and customer satisfaction
* Adapt quickly to new tools, updates, and product features
What We're Looking For
* C1/C2 Dutch (mandatory)
* English B2 or higher
* Strong communication and customer service skills
* Comfortable working in a dynamic support environment
* Open to feedback and continuous improvement
* Interest in technical troubleshooting and digital services
Work Schedule
Rotational shifts
* Monday – Friday: 08:00 – 20:00
* Saturday & Sunday: 08:00 – 17:00
* Days Off: 2 rotational days per week
Salary & Benefits
* Base Salary: €1,100 gross × 14 months
* Performance Bonus: €135/month × 12 months
* Attendance Bonus: €120/month × 11 months
* Meal Allowance: €7.63/day
Additional benefits:
* Health insurance from day 1 (fully covered after 6 months)
* Paid training and onboarding
* International and multicultural work environment
* Career development opportunities
If you're ready for a new international opportunity, we'd love to hear from you...