We are looking for an SAP techno-functional profile who ensures that the SAP system remains robust, secure, and aligned with business objectives while facilitating smooth system evolutions and minimizing disruptions during changes.
Main responsibilities :
* Own change request portfolio for Manufacturing and Supply domain.
* Assess the impact of SAP changes on existing business processes and system functionalities and ensure no disruption in business continuity.
* Identify and assess risks associated with changes and develop mitigation strategies.
* Work with SAP release manager and relevant stakeholders to ensure SAP releases include the right sequence of changes.
* Identify opportunities to optimize business processes through system enhancements and changes and deliver them.
* Manage relationships with implementation partners and internal teams.
* Work with SAP tooling team to ensure continuous improvement of all tooling involved in SAP change management such as JIRA, Confluence, SAP Solution Manager, Soldoc.
* Ensure proper testing (unit, integration, and user acceptance testing) and quality documentation are provided by change implementation partners such as SAP AMS, SAP Projects teams, and other stakeholders.
* Conduct thorough testing to ensure changes do not introduce errors or negatively impact existing functionalities.
* Act as Level 3 support for Application Management Services, troubleshoot issues arising from system changes.
* Support Application Management Services organization to accelerate incident resolution and change implementation.
* Participate in Critical / Major Incidents: respond to incidents, analyze and resolve promptly to minimize business impact.
* Promote SAP best practices in configuration and customization to ensure consistency and maintainability; animate a community of expertise with SAP Business solutions teams.
Experience :
* 8+ years in ERP delivery within a business-oriented context, preferably in a global FMCG company.
* Solid experience in implementing and maintaining Manufacturing and Supply Chain processes with SAP ERP systems, especially as a PP – WM - PM expert, with a strong understanding of manufacturing and warehouse processes.
* Solid understanding of integrating SAP with systems like 3PL / 4PL, MES, WMS.
* Strong configuration skills, ability to determine when to use configuration vs. code, and good troubleshooting skills.
* Knowledge of SAP S/4HANA is a plus.
* Ability to translate functional specifications into technical design documents, support efforts and cost estimates, and manage delivery.
* Project management experience; continuous improvement mindset.
* Experience with multi-geography, multi-tier service design and management.
* Proficiency with Microsoft Office tools and general IS tools.
* Conceptual and analytical thinking skills for complex requirements.
* Strong communication, negotiation, and interpersonal skills.
* Conflict resolution and problem-solving skills in a global environment.
* Entrepreneurial mindset, eager to learn and discover.
* Adaptable and open to change.
* Team-oriented, service-minded.
* Analytical, synthetic, with good documentation and writing skills.
* Strong oral and written communication skills.
* Leadership qualities, autonomy, results-driven.
Education :
Bachelor’s Degree (B.A.) or equivalent in Information Technology or Engineering.
Languages :
Fluent spoken and written English.
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