Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries. Unified Services for Selling Partners’ (USSP) vision is to ‘make seller services easy and trustworthy - from discovery to fulfillment in one-click’. We envision a future state where every Seller can easily discover, compare, and engage any high-quality, personalized, cost-competitive third-party service that they need to sell globally on Amazon. Our three-year outlook seeks to provide a single comprehensive location for Sellers to leverage services where they require them.
Key job responsibilities
- Track and monitor metrics for key features launched, and drive feature adoption where required in partnership with internal and external stakeholders
- Share updates against goals and initiatives across broader leadership forums (weekly/monthly/quarterly and annual plans)
- Identify opportunities to invent and simplify and work with the product and tech teams to initiatives in the product roadmap. Review the processes and work with partner teams to drive improvement in Processes. Collaborate with and manage internal and external partners involved in the end-to-end seller journey
- Work with Solution Providers to understand gaps and opportunities in our service, and feed this into our product roadmap.
A day in the life
As the Product Ops Manager on our services, you will be part of a dynamic team which is the backbone of this vision to build a global marketplace. You will be responsible for improving workflows and processes enabling us to simplify and improve our seller experience in the Compliance space. You will work closely with product, program, marketing, and Tech teams towards ideation as well as implementation of key features and work with stakeholder teams to drive initiatives to delight our selling partners.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
PREFERRED QUALIFICATIONS
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent