Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Role Summary**
The On-Site Application Engineer role is responsible for supporting Lifecycle Advantage (LCA) contracts at assigned site(s), ensuring that all work is done according to the defined LCA Program metrics and deliverables. To clarify, Lifecycle Advantage programs aim to overcome the conflicting goals that often exist in traditional customer-supplier relationships.
Flowserve is committed to helping customers reduce their Life Cycle Cost (LCC) based on mutually agreed-upon metrics. In return, the customer agrees to increase Flowserve's market share on site. In simple terms, an LCA program is a collaborative and trust-based relationship that benefits both the customer and supplier. This is achieved by having common Key Performance Indicators (KPI) that both parties work towards.
**Your Role**
**People: Safety**
- Lead LCA programs with high safety standards, following Flowserve policies and promoting a positive SHEA culture.
- Complete safety training and adhere to site safety rules.
**Process and Technology: Continuous Improvement**
- Support Continuous Improvement Process (CIP) projects and develop new methods to improve seal life.
- Develop yearly Lean Practitioner, Green Belt or Black Belt Projects (if applicable).
**Process and Technology: Flowserve Products and Services**
- Assist in developing new methods of solving problems and modifying existing seal designs to meet customer needs and improve seal life.
**Customer: Customer Focus**
- Analyze failures, provide recommendations, and oversee seal upgrades.
- Prioritize engineering and manufacturing to meet customer expectations.
- Conduct reliability walkabouts, troubleshoot systems, and lead Alliance Implementation Team (AIT) meetings.
- Document Quality Control (QC) activities and present to the customer as requested.
**Customer: LCA Site(s) Operational Performance Targets**
For all assigned LCA Contract site(s):
Complete LCA Business Plans and achieve targets, including:
- LCA Scorecard
- Flowstar Survey Completion
- MTBR
- Booking
- CCO
- OTD and RCT
- Material Cost
**Financials**:LCA Financial Performance**
- Achieve site(s) LCA Inventory Targets and support Primary Working Capital initiative.
- Coordinate inventory program and report on: + Inventory levels + Buy Back Value (if applicable)
- Achieve Material Expense Target and provide accurate forecasts.
**Your Profile**
- BSME degree or 1-3 years of relevant industry experience.
- Rotating Equipment experience in Seals and/or Pumps.
- Business experience as an Applications Engineer and/or Project Manager.
- Team-oriented leadership style.
- Excellent communication, organizational, and project management skills.
- Mechanical aptitude and attention to detail.
- Proficient in Microsoft Office tools.
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our general reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
**Req ID** : R-16564
**Job Family Group** : Sales
**Job Family** : SA Applications Engineering
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision