Join Securitas Direct as a Customer Service Teleoperator in our Alarm Receiving Center!
Do you have a passion for helping people and ensuring their safety?
At Securitas Direct, the leader in security solutions, we are looking for professionals to join the core of our operations: the Alarm Receiving Center, where every call makes a difference.
What will you do?
You will be the reassuring voice for our customers in critical moments. You’ll manage alarm signals, handle calls, and coordinate actions to guarantee a fast and effective response. Your role is essential to fulfill our mission: protecting what matters most.
What we’re looking for
Fluency in Spanish and English
Advanced computer skills and ability to navigate multiple applications quickly.
Availability to work on a 6-3 rotation (6 consecutive working days followed by 3 days off) or 5-2 rotation (5 consecutive working days followed by 2 days off)
Highly valued: fluent spoken English (conversational level) and previous experience in customer service (phone or face-to-face).
Ability to stay calm and maintain service quality under high workload situations.
Available shifts
Continuous shift: 14:00 to 21:00h or 15:00 to 22:00h
Why join us?
At Securitas Direct, we offer more than a job – we provide an opportunity to grow within a leading, innovative company that values teamwork and excellence. You’ll receive continuous training, social benefits, and work in a dynamic environment where every day counts.
If you share our passion for security and customer service, we want to meet you! Apply now and become part of our winning team.