Marbella, Spain (Hybrid)
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Full-Time
Reports to: Head of Social Media & Community
About the Company
Our client is a fast-scaling start-up in the social casino and sweepstakes gaming space, built by a team of proven iGaming leaders with a track record of success at the highest level.
With rapid growth underway and a strong community at its core, this is a rare opportunity to join early, make a tangible impact, and grow alongside a business with serious ambition.
Based in Marbella—one of Europe’s most desirable locations on the Costa del Sol—this hybrid role offers a balance of collaborative office work and remote flexibility, all within a vibrant international lifestyle setting.
The Role
We’re looking for a Social Media & Community Specialist to become the voice and heartbeat of the brand’s online presence.
This is a hands-on, fast-paced role for someone who lives and breathes social media, understands internet culture, and genuinely enjoys building and engaging communities.
You’ll work closely with the Head of Social Media & Community to ensure players feel engaged, valued, and part of something special.
Key Responsibilities
Social Media Management
- Schedule and publish daily content across Facebook, Instagram, YouTube, and X
- Ensure consistent, timely posting across all platforms
- Adapt content formats and captions for each channel
- Support paid boosts on Meta when required
Community Engagement
- Respond to comments in a human, on-brand tone
- Proactively drive conversations and increase engagement
- Spot opportunities to create interaction (questions, trends, replies)
Direct Message Management
- Respond to inbound messages quickly and helpfully
- Guide users through sign-ups, promotions, and features
- Escalate issues to the support team when needed
Community Chat (Crew Chat)
- Actively monitor and engage daily (not just moderate)
- Support activations such as polls, bonus drops, and events
- Maintain a fun, safe, and welcoming environment
Campaign Support
- Assist with campaigns such as Showdown, Treasure Hunt, and Flash Drops
- Help execute community-facing promotional activities
Feedback & Insights
- Identify and flag recurring user issues
- Share community sentiment with internal teams
- Help refine content strategy based on performance
Requirements
Must-Have
- Proven experience in social media and community management
- Strong written American English (casual, engaging, on-brand)
- Fast, responsive, and digitally native mindset
- Deep understanding xcskxlj of internet culture, memes, and trends
Nice-to-Have
- Experience in iGaming, social casino, or sweepstakes
- Familiarity with ManyChat or similar automation tools
- Ability to manage multiple platforms simultaneously
The Idóneo Candidate
- Empathetic, clear, and engaging communicator
- Highly responsive and comfortable working in real-time environments
- Detail-oriented without losing personality and tone
- Able to embody a fun, warm, and playful brand voice
- Genuinely passionate about community building
Why Join?
- Be part of a high-growth company led by experienced iGaming professionals
- Make a visible impact from day one
- Hybrid working in Marbella with an exceptional lifestyle
- Strong career growth potential as the company scales
- Collaborative, energetic, and fun team culture