Dancover (Supreme) is currently hiring a Customer Service Representative to join our team at our office in Fuengirola, Spain. As a Customer Service Representative, your primary objective will be to support Dancover’s customers and always ensure an excellent customer experience.
We are looking for someone who is fluent in German, Danish, or Swedish, both spoken and written. If you speak additional languages, that’s a definite plus.
Key Responsibilities
As a Customer Service Representative, you will play a key role in delivering a high level of service and ensuring a positive customer experience. You will be in direct contact with customers across multiple channels and collaborate closely with the local sales and service team as well as internal departments at the head office in Denmark.
Your main responsibilities include:
- Providing professional customer support with clear and effective communication
- Following up on customer orders and ensuring timely and accurate processing
- Managing customer claims and returns in a structured and solution-oriented manner
- Tracking shipments and keeping customers informed
- Supporting sales activities when required
**Qualifications**:
We are looking for a service-minded and proactive team player who enjoys working in a dynamic environment and handling multiple tasks simultaneously. You are structured, customer-oriented, and motivated by delivering high-quality service.
To succeed in this role, you should have:
- Previous experience within Customer Service and/or Sales
- Strong PC skills and confidence working with IT systems
- A problem-solving mindset combined with a positive and professional attitude
- The ability to prioritize in a fast-paced work environment
- Native-level proficiency in one of the required languages (German, Danish, or Swedish), along with strong English skills
We Offer
- Full-time employment
- Working hours from 09:00 to 18:00 (1h lunch)
- A challenging, dynamic, and enjoyable working environment
- Expected start date: February or March 1st
- This is a fixed-term position ending in August 2026.
**Job Types**: Full-time, Temporary, Contract
Contract length: 6 months
Pay: 1,400.00€ - 1,500.00€ per month
Work Location: In person