Technical Business Analyst – Data & Digital SolutionsTechnical Business Analyst – Data & Digital Solutions
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Job Title: Technical Business Analyst – Data & Digital Solutions
Location: Preferred – The Hague (NL) or Mallorca (ES); strong candidates may be considered from Paris (FR)
Employment Type: Full-time
Reports To: Head of Online
About the Role
My client is undergoing a major transformation as they shift towards becoming a managed services provider (MSP). To support this evolution, they are creating a new position for a Technical Business Analyst who will play a pivotal role in developing data-driven digital solutions.
This role will serve as the key interface between business stakeholders, product teams, and technical delivery squads, with a strong focus on data modeling, process analysis, and system integration. It offers a unique opportunity to work in a complex, international environment while contributing to a high-impact transformation.
Key Responsibilities
* Collaborate with product managers, solution architects, developers, and data engineers to define clear technical and functional requirements
* Analyse, model, and document data processes, data flows, and system integrations across digital platforms (e.g., provisioning systems, billing platforms, internal tools)
* Translate business requirements into detailed user stories, technical specifications, and process documentation
* Lead and participate in workshops, sprint planning, backlog refinement, and Agile ceremonies
* Ensure solution requirements are well-defined, traceable, testable, and aligned with both customer needs and technical feasibility
* Support testing phases (UAT/SIT) and deployment, and provide insights for post-launch improvements
* Work closely with distributed teams across The Hague and Mallorca, maintaining strong stakeholder communication across time zones and functions
* Define KPIs and interpret analytics using tools like Google Analytics and Microsoft Clarity to assess performance and usage of digital solutions
What We’re Looking For
Must-Have Qualifications
* Bachelor's degree in Computer Science, Telecommunications, Information Systems, or a related field
* 3-7 years' experience as a Business Analyst in a telecommunications, banking, or data-intensive environment
* Strong experience working with data models, backend data flows, and system integrations
* Familiarity with tools like Jira, Confluence, Visio, and Agile/SAFe delivery platforms
* Excellent stakeholder communication and documentation skills
* High attention to detail, particularly in written communication and requirement specification
* Experience working in international, cross-functional teams
Nice to Have
* Exposure to satellite communications, SD-WAN, LTE/4G/5G, or maritime technology
* Experience in regulated sectors, such as finance or maritime compliance (IMO, SOLAS, etc.)
* Certifications such as Agile BA, CBAP, or SAFe
What’s on Offer
* Opportunity to shape a new role during a period of organisational transformation
* Work with an experienced, international team across The Hague and Mallorca
* Competitive salary: €50k – €70k, with flexibility for exceptional profiles
* Flexible work environment and professional growth opportunities
* Visa sponsorship is not available for this role—candidates must have EU work authorisation
Seniority level
* Seniority levelMid-Senior level
Employment type
* Employment typeFull-time
Job function
* Job functionInformation Technology
* IndustriesTelecommunications
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