Certifications & Experience required:· Minimum of 5 years of experience working with ServiceNow· CSA (Certified System Administrator).· 3+ CIS certifications + CAD certification (desired)· CTA certification (desired)Responsible for:· Advanced knowledge of ServiceNow platform, applications and flows.· Ability to design process flows.· Understanding of the integrating applications and application-specific knowledge.· Understanding of Industry best practices and processes.· Provide technical leadership and guidance· Assists with technical story writing· Design elegant and simple solutions that make the world of work better for your stakeholders.· Mastering the art of presenting technical architecture solutions to project teams· Lead and guide a team of junior staff members.· Collaborate with the team in developing creative design solutions.· Review project documents for quality assurance· Interact and consult with clients.· Lead team in project design and documentation from start to finish.· Compile requirements for Thirdera and solutions to offer to our customers.· Provide top level business and technology architecture consultancy services to our clients.· Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions.· Provides input to the design of ServiceNow as a recognized Architect or Design Authority· Supports implementation programs for complex enterprise scale solutions.· Provides input to and/or create specialist points of view for the market and where appropriate present at industry events.· Brings thought leadership and innovative solution ideas to existing clients.· Create technology related artifacts that our service delivery team utilize as a client deliverable. Establishes and enforces systems design and architectural standards, establishes maintains best practices and drive the principles throughout the systems delivery lifecycle.· Supports pre-sales activities including scoping, compilation of estimates and generation of statement of work documents.· Key contributor to marketing activities including webinars, social media posts, blogs and white papers.Soft Skills:· Communication.· Thought leadership· Facilitation
#J-18808-Ljbffr