Description Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Malaga!Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.About the companyOur client is a global fashion group operating multiple retail brands and tech hubs, including one in Malaga. With more than 300 IT professionals across Europe, they focus on agility, collaboration, and staying at the forefront of innovative technologies to support their global retail operations.What will you do?Provide remote IT support to retail store systems and applicationsEnsure proper documentation following ITIL guidelinesGuide users toward self-service solutions and provide technical adviceAct as an advocate for user needs within the IT departmentContinuously improve the global IT Service DeskTroubleshoot incidents and fulfill service requestsCandidate profileExperience with POS systems is a plusBasic skills in troubleshooting hardware/software desiredNative fluency in German and B2 EnglishHave to be in local in Malaga, Spain, with all the necessary documentationUnderstanding of network conceptsStrong communication and interpersonal skillsAnalytical mindset and proactive approach to problem-solvingComfortable with flexible scheduling, including occasional weekendsAffinity for IT and technical solutionsEmployer offersPrivate health insurance after 6 monthsSalary of 19.000-20.000 € depending on experience25 vacation days 10 national holidays€120 voucher to spend on brand clothingSeasonal employee discounts of over 50%Office cantina with 70% employer subsidyPermanent contract and lots of development opportunitiesSocial events and team-building activitiesPossibility to work 2 days/week from homeAbout MalagaLive and work in one of Spain’s most beautiful coastal cities! With over 300 sunny days per year, a laid-back lifestyle, vibrant culture, and affordable living, Malaga offers an ideal balance of work and leisure. From tapas bars to beaches, you’ll enjoy life while building your career.Care to hear more? Then apply via the link