Community Manager — Music Industry
Buena Vista All Stars (BVAS) · Remote · Contract
Buena Vista All Stars is a globally touring music project with an active international fanbase. We are hiring a Community Manager to handle daily fan engagement and publishing support during releases, tours, and campaigns.
This is an execution-focused role. Strategy, content planning, and creative direction are handled by the internal marketing team.
Contract Details
- Remote, freelance
- Part-time monthly retainer
- Availability required during releases and tour dates
Responsibilities
Community Engagement (Core)
- Respond daily to comments, DMs, tags, and mentions
- Maintain a respectful, warm, professional brand voice
- Monitor sentiment and flag important messages or issues
- Engage during releases, premieres, and tour days
Posting & Publishing Support
- Publish scheduled content under direction of Social Media Manager
- Assist with captions, tags, hashtags, links, and accuracy checks
- Update bios, highlights, pinned posts when instructed
- Repost fan reactions, Stories, and UGC
UGC & Fan Content
- Collect screenshots, comments, videos, and fan reactions
- Organize UGC in shared Drive folders
- Share weekly community insights (questions, trends, reactions)
Workflow & Admin
- Work with Asana
- Upload community assets and notes
- Support basic newsletter
Requirements
- Proven experience as a Community Manager (music / entertainment preferred)
- Strong written English + Spanish
- Comfortable handling high engagement volume
- Prior experience in a similar role is a plus
- Knowledge of the music industry, with a passion for general music and culture
- Self-motivated and organized, responsive, reliable with a proactive approach to engaging with online audiences